Job Description
· DUTIES AND RESPONSIBILITIES:
- Greets patients and guests in the Reception counter and assists them according to the needs i.e. refer to service area as requested.
- Register in the computer and open files for new patients on the basis of information provided in the Patient Information form.
- Issue PIN card for new or old patients, as required.
- Provides receipt and collects payment and refer patient to the next area of service.
- Provides information to customers as to prices, facilities, doctors and visiting professors program.
- Distributes patients to clinic doctors ensuring there is no overloading and taking into consideration patient’s request for a specific doctor.
- Handles cash payments and deposit it to the General Cashier before end of every shift.
- Documents all transactions and summarizes with accuracy daily cash receipts and receipt cancellations.
- Reports to his/her immediate Supervisor any incident or requirement needing immediate assistance without leaving the Reception Area.
- Performs other duties as may be delegated by the Receptionists’ Supervisor/Manager
