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Job Description

  • Riyadh, Saudi Arabia
  • Tech Hiring
  • 3095735

Job Description


Role Purpose

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters


Do


Instrumental in understanding the requirements and design of the product/ software
Develop software solutions by studying information needs, studying systems flow, data usage and work processes
Investigating problem areas followed by the software development life cycle
Facilitate root cause analysis of the system issues and problem statement
Identify ideas to improve system performance and impact availability
Analyze client requirements and convert requirements to feasible design
Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
Conferring with project managers to obtain information on software capabilities
Perform coding and ensure optimal software/ module development
Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software
Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
Ensuring that code is error free or has no bugs and test failure
Preparing reports on programming project specifications, activities and status
Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns
Compile timely, comprehensive and accurate documentation and reports as requested
Coordinating with the team on daily project status and progress and documenting it
Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
Capturing all the requirements and clarifications from the client for better quality work
Taking feedback on the regular basis to ensure smooth and on time delivery
Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
Timely Response to customer requests and no instances of complaints either internally or externally

Stakeholder Interaction


Stakeholder Type


Stakeholder Identification


Purpose of Interaction



Internal


Lead Software Developer and Project Manager


Regular reporting & updates



Software Developers

For work coordination and support in providing testing solutions


External


Clients


Provide apt solutions and support as per the requirement


Display


Lists the competencies required to perform this role effectively:

  • Functional Competencies/ Skill
    • Leveraging Technology – Knowledge of current and upcoming technology along with expertise in programming (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization – Competent
    • Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk – Expert
    • Technical knowledge – knowledge of various programming languages, tools, quality management standards and processes - Expert

Competency Levels



Foundation


Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.



Competent


Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.



Expert


Applies the competency in all situations and is serves as a guide to others as well.



Master


Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.


  • Behavioral Competencies
    • Formulation & Prioritization
    • Innovation
    • Managing Complexity
    • Execution Excellence
    • Passion for Results

Deliver


No.


Performance Parameter


Measure



1.


Continuous Integration, Deployment & Monitoring of Software


100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan



2.


Quality & CSAT


On-Time Delivery, Manage software, Troubleshoot queries

Customer experience, completion of assigned certifications for skill upgradation



3.


MIS & Reporting


100% on time MIS & report generation



Project Management


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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.

Posted By Wipro