Sales Support: Assist the sales team in managing client accounts, processing orders, and preparing quotations. Ensure timely follow-up on leads and client inquiries.
Coordination: Act as a liaison between the sales team, clients, and internal departments to ensure smooth execution of sales activities and client satisfaction.
Documentation: Maintain accurate records of sales activities, customer interactions, and order statuses. Prepare and manage sales reports and documentation.
Customer Service: Address and resolve client issues, provide product information, and offer solutions to meet their needs.
Order Management: Track and manage orders from inception through delivery, ensuring all client requirements are met and deadlines are adhered to.
Market Research: Support the sales team with market research and analysis to identify new opportunities and trends in the steel and aluminium industry.
Administrative Duties: Handle administrative tasks such as scheduling meetings, preparing presentations, and managing correspondence.
