· Contribute to the design, development, implementation, and operation of technical solutions that bolster our PAM product and service offerings
· Improve and execute Standard Operating Procedures (SOPs) to ensure – or enhance – the nominal operation of IAM product offerings.
· Develop deep domain-knowledge while simultaneously developing an understanding of nominal platform operation.
· Diagnose root-cause to deviations from nominal platform operation, as required, with or without guidance from SOPs.
· Engage with infrastructure, platform, and application teams to drive PAM product and service adoption and continuous improvement.
· Function as a member of an Agile Squad, consistent with the Bank’s Ways of Working.
· Maintain effective partnerships with operations and engineering teams to drive service improvement.
· Seeking and maintaining knowledge (cross/up skill) of current and upcoming IT security technologies.
· Support the Bank's operational information security responsibilities, including the development of, maintenance of, and adherence to standards, procedures, and guidelines