Job Description
1. Job Details
Position Title Camp Boss
Reports to Operation Manager
Department / Division NATIONAL CATERING COMPANY LIMITED - SOLE PROPRIETORSHIP LLC / Catering
Supervising Organisation Leadership
Job Position Category instead Managerial
Salary Base Grade NCC-G4
Salary Grade Levels OP 4D
Dimension of Job
2. Job Purpose
Manages independently a barge or as determined by his operations manager. Attain high level of customer satisfaction, employee morale
and achieve financial objectives in line with the strategic and operating plans, procedures and forecast within the set parameters.
3. Job Description
Jobholder will discharge the responsibilities within the policy guidelines and instructions given by Area/Operation Manager. Jobholder's
Recommendations are considered in the decision-making process. Jobholder takes decisions as per chart of authority and policy.
4. Key Accountability
Description Performance
Indicator
Budgeting and Control food, nonfood and operate within budgeted targets set by the management| Review Cost Achieved Vs
Costing and analysis the food and cleaning budgets to ensure that they remain within the given Estimated cost
targets
Customer Satisfaction Reporting to clients on daily basis prior to resuming duties and after completion of Customer
and Retention Activities|Consult and seek approval from the Client Camp Administration through the barge Satisfaction Survey
super for any non-contractual request from client involving extra cost/ back-charges Report
Documentation and Raise and close off the end of month stores documents in coordination with the storekeeper Updated records
Reporting and that the relevant documents are submitted on time to the Offshore Logistics produced during
month ends and
internal & external
audits
Health & Safety Ensure all work is carried out in compliance with the Quality, Health, Safety and Environment QHSE Warning or
management system| Maintain correct record and money received from the items sold in the reprimand
commissary|Ensure that all accidents, fire, loss, theft and damages are reported to superiors
immediately and proper procedures are followed. In addition, where appropriate, take
remedial action|Adhere to the QHSE rules and regulations of the client|Use correct PPE and
maintain them in good condition
Human Resource Monitor staffing level regularly. Coordinate with the Offshore HR team regarding, vacations, Staff Satisfaction
replacement for key personnel, offshore certificate renewals and medicals etc |• Prepare and Survey Report
maintain staff duty rosters to cover all aspects of the operation
Inspections Conduct daily inspections of all areas ensuring maintenance of excellent hygiene standards| Internal Inspection
Carry out surprise location inspections day/night to ensure full compliance with contract and Reports & Monthly
IMS Operation Reports.
Inventory Closely monitor stock level and stock rotation (FIFO) and ensure compliance with the given Internal Inspection
Management targets and objectives. Conduct regular inventories to check discrepancies between physical Report | Finance
and actual stock on the bin cards and in the CCS . Ensure that stock is properly maintained Audit Report | QHSE
and procedures are followed properly. Inspect storage areas to check any spoilage or Warning and
damage to inventories| Coordinate with the storekeeper and offshore logistics team on the Reprimand.
requirements ensuring the requisitions are sent on time to enable the deliveries to take place
as per the schedules|Follow related work to the ordering, issuing, receiving, registering and
storing of all products for each vessel
Learning and Oversees daily tool box talk training sessions and on the job training # of staff passed
Development QHSE and HD
training
Mandays Planning Keep constant touch with clients to forecast increase or decrease in man-days, vessel Available signed man
movements and inform the Offshore Operations Manager accordingly days records |
Management
Feedback.
Job Description
Menu Planning Follow the prepare menus set by the management and approved by the client. Coordination Customer
with Cook and seek client’s approval for the changes to suit the locations requirements Satisfaction Survey
whilst maintaining budget guidelines Report | Cost
achieved VS
Estimated Cost.
Operation Control Oversee all aspects of staff and the timely execution of contractual services, maintaining daily Monthly Operational
control on quality and quantity of food served to client| Supervising daily laundry, Reports.
housekeeping, catering services, commissary, client offices and bridge coffee services etc and
keep Records|Keep Operations Manager informed of all the major issues or development
related to the operation
Policies and Ensure 100% implementation and execution of the IMS system applicable to Shared Audit Scores
Procedure location|Implement and maintain the NCC IMS System| Implements annual HSE plan
Requisition Control Review daily requisitions with Chief Cook and Storekeeper to control excess or shortages of Material Requisition
stocks| Sheet Records.
Staff Induction Ensures that all staff has been inducted to the company, site and the job and records kept Employee
Satisfaction Survey
Report
Stock Handling When the deliveries arrive at the vessel; ensure that the containers are connected to the QHSE Warning and
electrical supply; ensure the padlocks are intact and the delivery matches the delivery note, Reprimand | Goods
the quality of the fresh and expiry dated of all frozen and dry are within acceptance. Any Receiving Reports.
damaged items to be reported immediately to the management. Ensure that all items are
store in an orderly manner and as per company guidelines
Store Assessment Carry out regular to checks that the storekeeper is entering the CCS information correctly Updated CSS
and that your food cost is within the budget set by the management and sent to the Available against
Offshore Logistics daily to input into the Supply Chain ERP |In conjunction with the Physical stock
Storekeeper, coordinate daily with offshore logistics team for the daily costing, CCS, delivery
notes, return of plastic crates etc
Target and Initiatives Ensure all Operations Objectives are closed out for the period KPI Reports
5. Communication
Internal Communication
External Communication
6. Minimum Qualification
High School ( HS )
7. Experience
Minimum : 5 Years Maximum : 10 Years
8. Core Competencies
Job Role Skill Description Proficiency
Operations Management Analysis and Excellent analytical and technical skills. Ability to determine the Expert
Reporting specifications and standards for business reporting and maintaining
data integrity.
Operations Management Customer Focus Ensuring a ‘customer focussed’ approach is implemented in own area. Expert
Systematically analyses customer information. | Understands and keeps
up to date on wider issues at local and national level that may have an
impact on the service provided. | Is proactive, benchmarks, best
practice, seeks service improvement. | Ensures systems are in place to
communicate relevant information to others either within own
division/department/team or to committees/groups, or to colleagues. |
Manages the process of reviewing policies and procedures to improve
satisfaction with the service provided within the scope of own
department or project. | Ensures the development and implementation
of agreed customer improvement plans.
Operations Management Operational Ability to communicate the decision and initiate action within an Expert
Decision Making appropriate timeframe. | Where group action is required, establishes
clear next steps, milestones, ownership and accountabilities.
Job Description
Operations Management Organizational Ability to understand shared beliefs and values established by leaders Expert
Culture and then communicate and reinforce through various methods, to
model employee perceptions, behaviors and understanding.
Operations Management Effective Communicates persuasively and confidently both to external and Expert
Communication internal groups. | Plays a representational role. | Presents succinct, well
balanced information written and oral, with clear outcomes. |
Encourages a positive environment for constructive challenge and
feedback. | Creates an environment where people are encouraged to
communicate openly. | Shares relevant information concerning
strategic / long term plans with colleagues/own team. | Develops
proposals and reports in a style and language necessary to guide,
inform, and/or persuade in line with NCC protocol.
Operations Management Continuous Actively seeks out opportunities to learn and develop. | Actively Expert
Development promotes learning and development in others. | Proactively keeps up
to date with own knowledge / learning by reading, and attending
seminars/ conferences. | Empowers individuals and/or colleagues by
appropriately delegating work which challenges them and provides
stretching but realistic targets. | Provides regular informal constructive
feedback on performance. | Innovative in facilitating learning
opportunities. | Actively provides coaching, training and mentoring to
individuals.
Operations Management Diversity and Ability to make everyone feel one despite who they are and what they Expert
Inclusion do for the business in the workplace, considering all are equally
important.
9. Approvals
I have read and understood my accountabilities as mentioned above.
Signature : Date : Badge No :
Line Manager(Dept/Division Manager)
Signature : Date : Badge No :