Schweitzer Engineering Laboratories (SEL) is seeking a dedicated IT Technician with a passion for developing in the IT industry. This role is essential to supporting both local and remote offices, and we are looking for candidates who are recent graduates in computer science with a foundational knowledge of modern IT practices. If you are an enthusiastic and motivated individual seeking to grow your career within a leading multinational organization that serves the electric power industry, we invite you to apply and become part of our SEL family. As an IT Technician, a typical day might include the following: Resolve a range of IT support requests from basic to moderate complexity and escalate as necessary. Deploy and support software and hardware systems – troubleshoot and resolve issues. Support a variety of IT-related systems. Provide excellent customer service using a wide variety of communication skills. Practice absolute confidentiality and unquestionable ethics. Follow work instructions and creates and maintains IT documentation as required. Follow and apply SEL Values, Principles of Operations, and World Class Manufacturing Principles. Understand. Create. Simplify. Other duties as assigned. This job might be for you if : Have basic knowledge of modern IT systems such as workstation configuration, InTune and Office 365 Are experienced with supporting both local and remote offices Have an ability to work independently while collaborating effectively with global peers across diverse cultures and time zones. Are a recent graduate or early-career professional in Computer Science Hold strong proficiency in English Are friendly, professional demeanor with a helpful and outgoing nature Have commitment to solving complex IT issues and finding root cause Hold a strong desire to succeed in the IT field Location Saudi Arabia – Khobar OR Bahrain - Manama Why SEL? Competitive pay. Superior benefits. Inspiring work. We provide and take care of our employees with outstanding benefits, competitive pay, challenging work, and a rewarding career. Top tier medical, prescription, dental, vision, life, and disability insurance. Varied leave plans like annual leaves, sick leaves, parental leaves etc. to maintain a healthy life balance Yearly flight tickets to home country for expat employees and their family members based on their eligibility Developmental programs like tuition assistance, internships, skill development courses and engineering development programs (EDP). Wellbeing benefits like free and confidential Employee Assistance Program (EAP) and reimbursable yearly gym membership International Travel Medical and Security Assistance to assist our traveling employees and accompanying family members worldwide Pay Range Data We base our starting pay offer on location and job-related factors such as candidate experience, training, knowledge, and skills. Communication with Applicants We communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at SEL is an Equal Opportunity Employer: Vets/Disabled. SEL invents, designs, and builds digital products and systems that protect power grids around the world. This technology prevents blackouts and enables customers to improve power system reliability and safety at a reduced cost. A 100 percent employee-owned company headquartered in Pullman, Washington, SEL has manufactured products in the United States since 1984 and now serves customers worldwide. Our mission is simple: to make electric power safer, more reliable, and more economical.