Industry: Fintech and Payment Firm
Location: Dubai
We're assisting a renowned Fintech and Payment Firm to hire for a Merchant Acquisition Team Manager. The role involves leading and mentoring the team to achieve targets, develop and implement acquisition strategies, monitor performance and ensure compliance with company policies and industry regulations.
Key Responsibilities:
• Strategic Leadership: Develop and implement sales strategies to meet merchant acquisition targets. Provide strategic direction to the team, setting clear goals and expectations.
• Merchant Acquisition: Lead efforts to reach new merchants, consistently achieving monthly sales KPIs. Oversee the merchant onboarding process from initiation to live operation.
• Relationship Management: Foster and maintain strong relationships with merchants to ensure continuous growth and achievement of sales targets. • Collaborate with internal stakeholders to resolve any merchant disputes.
• Compliance and Monitoring: Ensure all merchant business activities and documentation comply with relevant policies and regulations. Monitor merchant sales performance, drive organic sales growth, and stay informed about market trends, competition, and payment solutions.
• Team Development: Mentor and develop team members, fostering a culture of high performance and continuous improvement.
• Financial Management: Develop and manage budgets, forecasts, and financial objectives for the merchant acquisition team.
• Representation: Represent the company at industry events, conferences, and meetings to build and maintain professional networks.
• Collaboration: Work with senior management to align merchant acquisition strategies with overall business objectives and goals.
• Performance Metrics: Implement and oversee performance metrics and reporting systems to track team progress and identify areas for improvement.
• Innovation: Drive innovation and identify new opportunities for growth within the merchant acquisition space.