Job Description
We are seeking a proactive candidate with excellent interpersonal skills to join our team as a Salon Business Operations & Administration Manager. This role requires the ability to manage the salon's business operations and administrative activities efficiently while providing crucial support to the General Manager.
Key Responsibilities:
- Business Operations Management: Oversee daily salon operations to ensure smooth functioning, including scheduling, inventory management, and staff coordination.
- Administrative Support: Assist the General Manager with administrative tasks such as appointment scheduling, correspondence, and document management.
- Report Generation: Prepare and generate reports on salon performance, financials, and other key metrics.
- Customer Care: Enhance customer satisfaction by handling customer inquiries, complaints, and ensuring a high level of service.
- Staff Management: Provide support and guidance to salon staff, fostering a positive and productive work environment.
- Stress Management: Effectively manage stressful situations, maintaining composure and ensuring a calm environment.
