Job Description
Job Title: Office Manager
Location: Dubai, UAE
Company Overview: We are a leading trading company specializing in electromechanical and spare parts, catering to a diverse range of industries. Our company is committed to providing top-quality products and exceptional service to our customers. We are looking for a proactive and organized Office Manager to join our team and help us maintain our high standards of operations and customer satisfaction.
Job Summary: The Office Manager will play a crucial role in overseeing day-to-day office operations, managing administrative tasks, and supporting the sales team in their customer interactions. This position requires a dynamic individual who can balance office management responsibilities with active participation in sales activities, including meeting with customers, negotiating deals, and ensuring the smooth running of the office environment.
Key Responsibilities:
1. Office Management:
- Oversee and manage daily office operations, ensuring a well-organized and efficient work environment.
- Handle administrative tasks such as scheduling, correspondence, and record-keeping.
- Manage office supplies, inventory, and equipment maintenance.
- Coordinate with vendors and service providers to maintain office infrastructure.
2. Sales Support:
- Collaborate with the sales team to support customer engagement and sales activities.
- Assist in preparing sales quotations, proposals, and presentations.
- Schedule and participate in customer meetings, both in-office and on-site, to understand customer needs and build relationships.
- Follow up with customers on inquiries, quotations, and orders.
3. Customer Relations:
- Serve as a point of contact for customers, addressing inquiries and providing information about products and services.
- Ensure timely and effective communication with customers regarding order status, delivery schedules, and any issues that may arise.
- Maintain and update customer databases and CRM systems.
4. Financial and Reporting Tasks:
- Assist in managing office budgets and expenses, including tracking office-related costs.
- Prepare and submit reports related to office operations, sales performance, and customer feedback.
5. Team Coordination:
- Support the coordination and communication between different departments, ensuring seamless workflow.
- Assist in organizing team meetings, training sessions, and company events.
6. Compliance and Safety:
- Ensure that the office complies with company policies and procedures, as well as local regulations.
- Oversee the implementation of health and safety protocols within the office.
Qualifications:
- Bachelors degree in Business Administration, Management, or a related field.
- Proven experience in office management, preferably within the trading or electromechanical industry.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills, with the ability to engage with customers and team members effectively.
- Proficiency in MS Office, CRM systems, and basic financial management tools.
- Ability to work independently and as part of a team, with a proactive approach to problem-solving.
- Familiarity with electromechanical and spare parts industry is a plus.
Additional Information:
- Working Hours: 9.30 AM - 5.30 PM
- Salary: INR 80,000 - INR 1,00,000
- Benefits: Medical Insurance
