Sales Volume:
Ø Manage and nurture key client relationships, ensuring high levels of customer satisfaction and retention.
Ø Identify new business opportunities and develop tailored solutions to meet client needs in the last mile delivery sector.
Ø Lead, mentor, and motivate the sales team to achieve individual and team sales goals.
Ø Strive to meet or exceed sales targets, contributing to the overall success of the business.
Ø Ensure to convert your portfolio to our clients
Ø Lead and oversee the execution of strategic projects and initiatives, ensuring alignment with the company’s goals and objectives.
Customer Satisfaction:
Ø Ensure maximum customer satisfaction through proactive communication, problem resolution, and personalized service.
Ø Foster relationships with customers to encourage repeat sales and positive word-of-mouth referrals.
Ø Negotiate contracts and agreements with clients, ensuring mutually beneficial terms.
Ø Address and resolve customer complaints and issues promptly and effectively.
Company Sales and Prospecting Systems:
Ø Adhere to the company's established sales and prospecting systems.
Ø Achieve or exceed targets for the number of prospects logged, contributing to the expansion of the customer/prospect base.
Ø Utilize CRM tools and other sales technologies to efficiently manage and track sales activities.
Improvement and Upgrading:
Ø Conduct market research and analysis to identify new business opportunities and stay updated on industry trends.
Attend training sessions, workshops, and conferences to enhance product knowledge and customer handling skills.