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Job Details
Operations Manager-Visa Processing
Other
Posted on 28-11-2024
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Job Description
Oversee and manage the entire visa processing operation, ensuring efficiency and accuracy in all processes.
Develop and implement strategies to improve visa processing timelines and customer satisfaction.
Ensure compliance with all relevant laws, regulations, and policies related to visa processing.
Monitor and analyze visa processing data to identify areas for improvement and implement necessary changes.
Manage and train a team of visa processing staff, providing guidance and support as needed.
Collaborate with other departments and external stakeholders to streamline visa processing procedures.
Stay updated on changes in visa regulations and policies, and communicate these changes to staff and customers.
Handle escalated customer complaints and resolve issues in a timely and satisfactory manner.
Prepare reports and presentations on visa processing performance and present findings to management.
Maintain confidentiality and security of all visa processing data and documents.
Posted By
Al Sahra Recruitment Services