Job Description:
Support for contracts under execution
• Support for the achievement of the targets & deliverables for the contracts on time, on cost and on quality
• Identification of risks and opportunities. Proposal and support to the implementation of the mitigation plans.
• Active participation in the internal services program reviews and contractual/technical dedicated meetings with the Customers.
• Develop a network of contacts in the customer organization to ensure effective communication with the right person for business related matters. Organization and call for meetings with customer representatives when needed.
• Follow up and resolution of outstanding processes under customer responsibility. Special focus on invoice payments and management of contracts and business proposals signatures.
Customer satisfaction
• Customer centric orientation. Work always to create value for the Customer and Airbus.
• Active involvement and coordination to ensure that customer needs, priorities and concerns are transmitted to the Airbus organization and proper responsive actions are launched and communicated.
Job description
• Active participation in the meetings with the customer to ease mutual understanding and targets achievements.
• Participation in the preparation and proper transmission of the information from the company to the customer.
Support to business growth .
• Support to the preparation of work specifications as part of the process to launch new service proposals to customer. Guidance on best way and practices to fulfill customer requirements.
• Identification and proposal of new business opportunities.
• Collaboration with the company organization to develop business proposals.
Internal coordination
• Support and advice the programs management in all matters related to the customer.
• Active participation in the preparation of formal communications to the customer and subsequent follow up.
• Preparation of required reports and assessments to support the decision making processes of the program management office.
• Full compliance with Airbus procedures and regulations (Compliance, Export Control,...)
• Leadership and behavior in accordance to Airbus DS principles and values.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth.
Company:
Airbus Defence and Space Saudi Limited
Employment Type:
Fixed term
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Experience Level:
Entry Level
Job Family:
Support to Management
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