Key Responsibilities:
- Client Network Management: Assist in configuring, maintaining, and troubleshooting network infrastructures for our clients, including routers, switches, and firewalls.
- Cybersecurity Measures: Implement and manage security solutions to safeguard client systems from threats, including firewalls, antivirus software, and intrusion detection systems.
- Technical Support: Provide exceptional technical support to clients, addressing and resolving hardware, software, and network-related issues efficiently.
- System Monitoring: Monitor client network performance and security, ensuring that systems operate smoothly and meet security standards.
- Documentation & Reporting: Maintain detailed records of client configurations, security policies, and support tickets. Generate reports as needed for clients and internal use.
- Client Interaction: Communicate effectively with clients to understand their needs, provide updates, and offer solutions tailored to their requirements.
- Collaboration: Work with senior engineers and other team members to develop and implement best practices and IT policies.
Qualifications:
- Education: Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or a related field.
- Experience: Up to two years of experience in IT, network administration, or cybersecurity. Recent graduates with relevant internships or project experience are also encouraged to apply.
- Skills:
- Basic understanding of network protocols (TCP/IP, DNS, DHCP).
- Familiarity with network devices and security tools.
- Strong troubleshooting skills and ability to resolve technical issues.
- Excellent communication skills and the ability to interact professionally with clients.
- Certifications: (Preferred but not required) CompTIA Network+, CompTIA Security+, Cisco CCNA, or similar.
What We Offer:
- Professional Development: Opportunities for career growth and access to ongoing training.
- Innovative Environment: Work in a cutting-edge, client-focused environment with a supportive team.
How to Apply:
To apply, please submit your resume Types: Full-time, Permanent
Pay: KD300.000 - KD400.000 per month
