Develop and implement e-commerce strategies to drive online sales and market growth.
Coordinate with the marketing team to create and execute promotional campaigns.
Lead and manage the e-commerce team, providing guidance, training, and support.
Oversee recruitment and team-building activities to ensure a strong and capable team.
Oversee the day-to-day operations of the e-commerce platforms.
Ensure smooth operations, addressing any issues promptly and effectively.
Analyze sales data, customer feedback, and market trends to optimize the shopping experience.
Monitor key performance indicators and implement improvements as needed.
Work closely with various departments, including marketing, IT, and customer service, to ensure cohesive operations.
Collaborate with international teams to align strategies and operations across regions.
Take full responsibility for the success and growth of the e-commerce platforms.
Ensure that all activities comply with company policies and regulations, maintaining a high standard of business conduct.
Stay updated on industry trends and emerging technologies to keep the e-commerce platforms competitive.
Propose and implement innovative solutions to enhance user experience and operational efficiency.
Manage budgets effectively, ensuring cost efficiency and maximizing ROI on marketing and operational expenditures.
Prepare financial reports and forecasts to support strategic decision-making.