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Job Summary:

• Develop, identify, and secure all relevant direct sales opportunities
• Initiate communication with existing customers as well as new customers
• Generate product or service interest for customers by providing them with information on benefits
• Identify decision makers within an organization and endeavor to speak to them
• Generate leads from cold calling data and ensure that any DNC (do not call) lists are respected
• Relay successful leads and appointment data to concerned sales representatives
• Make follow up calls to customers who have shown interest during initial contact
• Handle inbound calls and provide callers with information on our products and services
• Emphasize on product features and benefit and quote prices
• Maintain exception service and product knowledge
• Manage pre-calling planning activities such as call opening, relay of product information and call closing
• Anticipate questions that may be asked during phone calls and prepare for them by employing effective answering techniques
• Analyze sales trends and competition information and tailor unique sales approach to ensure efficacy of call