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Job Description

  • Conduct outbound calls to potential customers to generate sales leads
  • Handle incoming calls from customers to address inquiries and provide assistance
  • Follow up with customers to ensure satisfaction and resolve any issues
  • Maintain accurate and up-to-date customer records
  • Collaborate with the sales team to identify opportunities for upselling and cross-selling
  • Stay updated on product knowledge and industry trends to better serve customers
  • Provide feedback to management on customer trends and preferences
  • Adhere to company policies and procedures at all times
  • Maintain a positive and professional attitude in all customer interactions