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Provide first-line support for facility-related inquiries, ensuring prompt resolution for all service requests.
Conduct regular inspections of facilities to identify maintenance needs and escalate issues to the relevant teams.
Manage communication channels, ensuring timely updates are provided to users on the status of their requests.
Utilize facility management software to log incidents, track progress, and generate reports for management review.
Coordinate with vendors and contractors for scheduled maintenance and emergency repairs, ensuring compliance with safety standards.
Assist in the development and implementation of facility policies and procedures to enhance operational efficiency.
Monitor supplies and inventory levels, placing orders for necessary materials while adhering to budget constraints.
Facilitate training sessions for staff on facility-related protocols, ensuring a safe and efficient work environment.
Act as the primary point of contact during facility emergencies, executing established safety protocols effectively.
Gather feedback from users on facility services and recommend improvements to enhance overall user satisfaction.

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