The Risk & Compliance Head is responsible for overseeing all activities related to the safety of the resort, our guests, our staff, our partners and our assets. Key performance indicators for this role include guest and staff incident statistics, safety and other legislatively required audits performance, achievement of zero demand and other penalty notices, and implementation of an effective Safety Management Plan.
Responsibilities
· Assess product, compliance, or operational risks and develop risk management strategies.
· Develop and implement a risk management matrix and hazard register for the resort.
· Collect and compile all documentation required for workplace accidents and submit to HR within 8 hours of accident taking place.
· Work with the Group Training and Development Manager to identify requirements and schedule OHS and Emergency training annually, including fire response, first aid and emergency response.
· Work with senior resort management to update and annually review the Resort’s Emergency Response Plan
· Mentor and guide the resort’s OHS Committee and management on matters related to OHS including practical implementation of measures in the workplace to resolve hazards identified.
· Ensure the Safety Management Plan, as required under the OHS Management System standard ISO 45001;2015.
· Complete internal investigations into guest and staff incidents and accidents.
· Monitor compliance with regulations and legislation across the resort.
· Escalate serious breaches of security and safety protocol to the immediate attention of the Resort Manager and General Manager
· Lead the first response team in the event of an emergency.
· Ensure regular training and drills are completed with the emergency response team.
· Implement and monitor loss prevention measures.
· Complete internal compliance audits in all areas of the operation.
· Any other reasonable task as requested by your manager.
Requirements
· Demonstrated experience in a health and safety leadership role.
· Excellent knowledge of current OHS and other regulatory legislation that applies to resort operations.
· Demonstrated experience in planning and facilitating OHS and emergency response related training to staff.
· A good understanding of confidentiality and fair and thorough investigation processes.
· The ability to positively influence staff and activities across the resort to address compliance and OHS issues.