To receive the vehicle / fleet physically from the driver and check the repair / maintenances work to be carried out as per job card.
To allocate the fleets to different mechanics inside the terminal based on the priorities.
To inspect personally wherever the parts are required to be replaced and approve for the mechanics to go ahead and get the parts from stores or raise a purchase request in case the parts are not available.
To allocate the fleets to the electrician, tire man /disc man or the cleaner wherever there is any electrical or tire repairs and internal cleaning is required.
To ensure that the quality, health and safety standards are followed in the terminal and all staff are well equipped with the personal protective equipment.
To ensure that the overall environment in the terminal is healthy
To incorporate the incentive grades in JD for the subordinate employees working in the terminal.
To report to the higher management about the performance of the employees and productivity of the terminal.
To ensure that the vehicles / fleets are released from terminal after conducting all necessary checks for the jobs done and forward the fleet to quality controller for inspection and approval/rejection.
To coordinate with the quality controller for fleets rejected by the quality controller with some additional work to be completed. This is to ensure that all the job of repair/maintenance are selected in JD as well in order to avoid any under invoicing to the customers.
To coordinate with 2nd hand purchase for the verification of 2nd hand items purchased which are under 3 days warranty.
To ensure that any such 2nd hand items are tested and informed to purchase department immediately in case the part is not working.
To ensure that the standard operating procedures for the workshop are followed.
To monitor the back log and arrange to clear it regularly.
Manage and develop all aspect of the workshop and its personnel in an effective and profitable manner.
Review the current workshops of the and draw up a plan to modernize and replan the entire workshop in the current and/or other locations so the it is in accordance with the best practices and can expand for business needs in the foreseeable future.
Analyse current technical and administrative processes and procedures to identify opportunities for improvement of the workshop and implement the same.
Directly responsible to meet workshop productivity and quality goals.
Plan and develop systems to improve the operating quantity and efficiency of the workshop
Proactively implement health and safety work policies for all levels of the workshop personnel.
Ensure that the workshop is adequately staffed to achieve objectives and continuously monitor the same in coordination with HRD.
Coordinate automotive repair and maintenance services to obtain optimal utilization of automotive equipment and prevent operational delays.
Facilitate the training and development of team members in the department by providing feedback and coaching to support improvements in their performance.
Provide continual advice and technical assistance to the team members.
Ensure that all contractual procedures are administered and managed in the accordance to workshop and group policies and procedures.
Oversee the generation of monthly technical and administrative reports and other management information systems for senior management review.
Implement procedures to record, monitor and evaluate work related setbacks and appropriate course of actions.
Oversee the procurement of all materials, suppliers and parts and their related suppliers. Manage the stores departments in a professional and proactive manner at all times.
Take on other ad-hoc general managerial tasks as required and delegated by senior management.
Any other jobs assigned by the Senior Service Manager.
