Major Functions (Duties and Responsibilities)• Be a single point of contact for the program with client.
• Align with IT, quality, legal and compliance departments.
• Illustrate home injection demonstration if any.
• Collect patients data and send for diagnostics and share it with Lab.
• Ensure sample collection process.
• Monitor TAT and quality.
• Enroll patient on the digital platform.
• Upload results on the CRM and notify both physician and patient.
• Confirm patient registration on the platform.
• Follow up on daily basis for the titration dose.
• Follow up regularly on maintenance dose.
• Submit reports/ dashboards on monthly/quarterly/annually basis.
• Provide any required data and analytics whenever needed.
• Contact care giver(s) once needed.
• A.E Reporting.
• Receive and resolve any request or complain.
• Ensure managing of patient records in accordance with the project processes, workflow, timeline, and confidentiality.
• Ensure applying of all SOPs and guidelines.
Qualifications• Bachelor s degree in health professions (Medicine, Pharmacist, Vet. or equivalent), health education services, or related fields
• 4-Years experience in the same position or relevant job description.
• Valid license from SCFHS
• Excellent written and oral communication skills (Arabic & English)
• Excellent interpersonal relationship and team function skills
• Strong organization skills with ability to manage detail
• Competence with word-processing and spread sheet programs
• Working knowledge of audio/visual equipment and computers
• Familiarity with physical exam skills and medical interviewing
• Mobile and open to travel domestically-if any
• Transferrable iqama.
• Driving license is a plus
