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Job Description

  • Greet and welcome guests in a professional and friendly manner, ensuring a positive first impression.
  • Answer and direct phone calls, taking messages and providing information as needed.
  • Manage and maintain a clean and organized reception area, ensuring it is well-stocked with necessary supplies.
  • Schedule and coordinate appointments and meetings, ensuring all participants are informed and prepared.
  • Receive and process incoming and outgoing mail and packages, distributing them to the appropriate recipients.
  • Assist with administrative tasks such as data entry, filing, and document preparation.
  • Handle customer inquiries and complaints, providing accurate and timely resolution.
  • Maintain confidentiality and security of sensitive information.
  • Collaborate with other team members and departments to ensure smooth operations.
  • Stay updated on organizational policies and procedures to provide accurate information to guests and staff.