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Job Description

Job Description: Tele caller / Telesales (Dubai)

Location: Dubai, UAE (Candidates will be hired from India)

Salary Offered 1800AED - 3500 AED( RS 40,000 - RS 80,000 )INR

Employment Type: Full-Time

Visa, Food, and Accommodation, Vaccation & Air Tickets : Provided by the Company

Job Summary: We are seeking a dynamic and experienced Team Leader for our telecalling team in Dubai. The ideal candidate will be responsible for managing a team of telecallers, ensuring they meet performance targets, and maintaining a high standard of customer interaction. This role requires a leader who can motivate, train, and guide the team to achieve excellent results in a fast-paced environment. Immediate joiners are preferred.

Key Responsibilities:

  • Lead, supervise, and manage a team of telecallers to achieve daily, weekly, and monthly targets.
  • Monitor team performance, provide feedback, and implement strategies to improve efficiency and productivity.
  • Train and mentor new team members, ensuring they are well-versed in company products and telecalling techniques.
  • Develop and maintain a positive and energetic work environment to boost morale and team spirit.
  • Handle escalated customer calls, providing resolutions and ensuring customer satisfaction.
  • Prepare and present performance reports to senior management.
  • Ensure compliance with company policies and procedures.

Experience:

ยท Minimum of 0-5 years of experience in a telecalling or call center BPO environment,

languages known

Hindi

English

Telugu

Kannada

Gujrati

Qualifications:

  • Proven experience as a similar role in a telecalling/telemarketing environment.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to motivate and inspire a team to achieve high performance.
  • Experience in customer service or sales.
  • Knowledge of CRM systems and telecalling software is an advantage.
  • Flexibility to work in shifts if required.
  • Immediate availability is a strong plus.

Benefits:

  • Visa, food, and accommodation provided by the company.
  • Annual air ticket to home country.
  • Performance-based bonuses.

How to Apply: Interested candidates from India who meet the above criteria are invited to submit their updated CV along with a cover letter.

Or Whats app resume on +971-551371853, Refrences are welcomes

Immediate joiners are strongly encouraged to apply.