ü Duties and Responsibilities:
ü Oversees the processing of customer orders.
ü Streamlines shipping and transportation processes
ü Facilitate the shipping of products from one destination to another
ü Plan and track shipment of final products according to customer requirements
ü Communicate with forwarders to achieve profitable deals and ensure customer satisfaction
ü Coordinating transportation providers to ensure prompt and proper movement of shipments, and ensure accuracy of purchase orders and shipping documents. Tracking and fixing shipping errors
ü Reviews all shipping labels and packaging to ensure that they meet the company's regulations.
ü Continually reviews freight costs, transportation rates, and/or the prices of raw materials to keep costs down where possible, and ensure that all expenditures stay within the company budget
ü Coordinate haulier (e.g. truck driver's) according to availability and requirements, prepare accurate reports for upper management
ü Plan, implement and oversee supply chain operations, arrange same-day deliveries whenever possible
ü Manages activities throughout the order fulfillment and transportation cycle to make sure established deadlines are met
ü Ensure all the assets and supplies are used efficiently
ü Maintain logs and records of products, warehouse stock and executed orders
ü Conduct and optimize IT logistics procedures, analyze data regularly
ü Identify process bottlenecks and suggest solutions for improvement
ü Adhere to all relevant rules and regulations
ü Ensures that all orders are delivered to customers in a timely fashion.
ü Addresses and resolves any issues with delayed shipments.
ü Ensures that all shipping and ordering deadlines are met.
ü Serves as point of contact in terms of logistics.
ü Monitoring shipments, costs, timelines, and productivity.
ü Addressing and resolving shipment and inventory issues.
ü Liaising and negotiating with forwarders
ü Answering supplier and customer queries.
ü Review bills and assist accounting in tracking duplicate invoices
ü Managing distribution and shipment budgets
ü Ensuring that the quality of all services provided meets the required standards
ü Developing processes that make the supply chain more efficient and organized
ü Demonstrates strong leadership qualities.
ü Pays close attention to detail.
ü Manages time effectively.
ü Possesses specific knowledge of international shipping terms
ü Communicates instructions clearly and effectively.
ü Quick critical thinking, demonstrates solid problem-solving and analytical skills.
ü Proficiency in Microsoft Office and logistics software.
ü Good management and organizational skills, excellent negotiation skills
ü Effective communication, including writing, speaking and interpersonal communication
ü Excellent customer service and client relations skills
ü Keep organization and time management skills, good collaboration and teamwork abilities
ü Ability to work in a fast-paced environment
ü Advanced data analysis and data visualization
ü Understanding of the supply chain, including common obstacles and effective solutions
ü Possesses awareness of safety procedures.
ü Required Knowledge, Skills and Abilities