Job Title: Operations Manager
Location: Lusail, Burj Marina Tower, Qatar
Company: Easy Sell Buy Car
About Easy Sell Buy Car:
Easy Sell Buy Car is a leading automotive company in Qatar, providing seamless solutions for buying and selling used cars. We are committed to delivering excellent customer service and offering fair market value to our clients.
Job Overview:
We are seeking an experienced Operations Manager to oversee the daily operations, optimize processes, and support the company’s growth. The ideal candidate will work closely with the General Manager (GM) to develop the company’s structure, hiring plans, and budget strategies. The Operations Manager will ensure the smooth and efficient running of the business, driving performance across all departments.
Key Responsibilities:
- Develop and implement operational strategies, including hiring plans, organizational structure, and budget management, in collaboration with the General Manager.
- Manage and optimize daily operations across departments, ensuring high efficiency and productivity.
- Oversee car evaluation, sourcing, inventory management, and customer service to ensure operational excellence.
- Establish and refine standard operating procedures (SOPs) to improve workflow and service quality.
- Work closely with the GM to set KPIs, monitor performance, and develop strategies for continuous improvement.
- Prepare reports on operational performance and provide actionable insights to the GM.
- Manage relationships with external vendors, including payment gateways, logistics providers, and platform partners.
- Collaborate with HR on recruitment plans and ensure proper training and onboarding of new hires.
- Lead regular team meetings, providing feedback and proposing strategies for growth and improvement.
- Ensure operations align with the company’s long-term objectives and growth strategy, working closely with the GM.
Qualifications:
- At least 4 years of proven experience in operations management, preferably in the automotive or e-commerce industry.
- Strong leadership, team management, and organizational skills.
- Experience in budgeting, resource allocation, and performance monitoring.
- Familiarity with CRM systems, operational tools, and industry trends.
- Excellent communication, problem-solving, and analytical skills.
- Ability to manage remote and on-site teams effectively.
- Must hold a valid Qatar ID (QID).
- Candidate must be currently based in Qatar and ready to join immediately.
How to Apply:
Interested candidates should send their CV and cover letter to Type: Full-time
Application Question(s):
- What is your experience in developing and managing hiring plans, budgets, and operational strategies?
- Do you have at least 4 years of experience in operations management within the automotive or e-commerce industry?
- Have you previously worked with CRM systems and other operational tools? If yes, please specify which systems.
- Do you have QID and available to join immediately?
