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Oracle HCM Consultant
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Job Description

  • Riyadh, Saudi Arabia
  • Tech Hiring
  • 3121029

Job Description


Role Purpose

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution


Do


Bridging the gap between project and support teams through techno-functional expertise
For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment
Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines
Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch
Support the solutioning team from architectural design, coding, testing and implementation
Understand the functional design as well as technical design and architecture to be implemented on the ERP system
Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production
Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions
Write code as per the developmental standards to decide upon the implementation methodology
Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise
Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency
Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly
Support on-site manager with the necessary details wrt any change and off-site support
Skill upgradation and competency building
Clear wipro exams and internal certifications from time to time to upgrade the skills
Attend trainings, seminars to sharpen the knowledge in functional/ technical domain
Write papers, articles, case studies and publish them on the intranet

Stakeholder Interaction


Stakeholder Type


Stakeholder Identification


Purpose of Interaction



Internal


Lead Consultant


Reporting & updates



Onsite Project Manager/ Project Teams


To provide off-site support and inputs as per client requirements


External


Clients


For solutioning and provide support


Display


Lists the competencies required to perform this role effectively:

  • Functional Competencies/ Skill
    • Systems Thinking – Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Competent
    • Leveraging Technology – In-depth knowledge of and mastery over technology domain that commands expert authority respect– Master
    • Functional/Technical Knowledge - Specific to the functional and ERP system in depth knowledge of the function processes and system and ERP functionality-Master

Competency Levels



Foundation


Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.



Competent


Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.



Expert


Applies the competency in all situations and is serves as a guide to others as well.



Master


Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.


  • Behavioral Competencies
    • Formulation & Prioritization
    • Innovation
    • Managing Complexity
    • Client centricity
    • Execution Excellence
    • Passion for Results

Deliver


No.


Performance Parameter


Measure



1.


Contribution to customer projects


Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT



2.


Automation


Process optimization, reduction in process/ steps, reduction in no. of tickets raised



3.


Skill upgradation


# of trainings & certifications completed, # of papers, articles written in a quarter



Oracle HRMS Consulting


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Posted By Wipro
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