Inspect and dismantle watches to identify and diagnose technical faults.
Handle and repair Smartwatch devices (hardware/software), including brands like Apple, Samsung, Blackberry, LG, etc. (experience in this area is a plus).
Diagnose and repair mobile hardware issues (e.g., LCD replacement for iPhones, iPads, Samsung, Blackberry, Nokia, fixing SIM card sockets, charging connectors, motherboard/IC repairs) and software issues (e.g., data transfer, unlocking, phone recovery).
Provide excellent customer service with strong communication skills, assist customers effectively, and maintain an organized approach to work and inventory management.
Perform quality control and assurance checks on all repaired products to ensure high standards.
Maintain accurate records of repairs and timepieces serviced before returning them to customers.
Reassemble timepieces to their original condition, replacing parts or batteries as needed.
Maintain a clean, organized workstation and ensure a tidy, safe repair environment at all times.
Assist with ad-hoc tasks or urgent events as required.
