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Job Description

We are seeking a highly motivated and customer-oriented Call Center Representative with healthcare background to join our team. The successful candidate will be responsible for handling inbound and outbound patients calls, providing excellent service, and assisting with inquiries, complaints, and service requests. This position requires strong communication skills, and a positive attitude in order to enhance patients’ satisfaction.


  • Handle a high volume of calls efficiently while maintaining a positive attitude.
  • Answer inbound customer calls in a professional and courteous manner.
  • Provide service information, answer questions, and resolve issues or complaints.