· Export/Import Coordination:
o Prepare and review customs documentation for accurate import declarations.
o Ensure compliance with UAE customs regulations and tariff classifications.
o Coordinate with shipping partners and internal teams for efficient clearance processes.
o Monitor and track clearance progress, addressing delays and issues promptly.
o Communicate shipment status and update to and stakeholders.
o Ensure zero discrepancies in stock and adherence to the customs rules and regulations.
o Maintain accurate records and generate reports on import clearance activities
· Transportation Arrangements:
o Seamless Coordination for timely and efficient domestic transportation of e-commerce orders.
o Collaborate with logistics partners to ensure smooth pickup and delivery operations.
o Track and monitor shipments status, addressing any delays or issues.
o Communicate with customers to provide updates on their order deliveries.
o Manage inventory levels and ensure accurate order fulfillment.
o Optimize route planning for cost-effective and timely deliveries.
o Generate reports to assess performance and identify areas of improvement.
· Documentation:
o Generate the Stock reference Memo/Sales order/Material transfer documents in the ORACLE system for the handed over goods and issues out from the Inventory.
o File the shipment and invoice documents to retrieve as per the policy standards.
o Validate the defective/Exchange/Return stock at the btq regularly and initiate the stock pullout