Liaison with Business Team, Regulators, Vendors and Corporate Office for Product related matters.
End-to-end execution of New Digital Projects and initiatives.
Handle incidents and service requests from all internal stakeholders with respect to digital products and execution of day to day operational activities
Monitoring and day-to-day execution of Digital Function Policy and Manuals.
End-to-end procurement process including requirement finalization, negotiation/RFP, approval, payments and reporting.
Analyzing and understanding the market best practices for various digital products and formalize the strategy for implementation of same.
Develop comprehensive project plans that align with the strategic goals of the digital banking department.
Define project scope, objectives, and deliverables in collaboration with respective teams and stakeholders.
Create and manage detailed project timelines, ensuring achievement of milestones.
Effectively manage relationships with vendors and service providers.
Ensure projects meets with all regulatory compliances/ timeline and banks norms.
Handling the operational activities of digital products and maintenance of Physical Asset like ATM, TAB etc.
Working closely with vendors, management and regulatory authorities regarding for digital products
Preparing written proposals or requests
Coordinate with cross functional teams including developers, tech team and business teams to implement new features and services.
SLA monitoring and implementation with external/internal stakeholders.
