KEY RESPONSIBILITIES
- Ensures all managers in his department have personal objectives and KPIs which cascade down the department deliverables, regularly reviews performance and provide annual performance rating for his direct reports
- Role models the ethics and values of the business, demonstrates cultural sensitivity, and maintains high personal visibility in his own and other departments
- Plans and monitors training needs, provide professional coaching to managers to ensure that they have the professional capability to fully deliver in their role and that they are working on a personal development plan
- Plans and supports talent management and succession planning within his department and ensures all senior managers have a career plan
- Motivates employees and monitors employee satisfaction within his department and plans and executes plans to improve it
- Ensure optimum structure for his department and that positions are properly staffed and maintain high retention rates
- Achieve budgeted sales by ensuring availability and service levels
- Control costs within predefined levels
- Achieve availability targets by ensuring that ordering procedures are followed and targets are achieved
- Maintain operating standards by putting all areas under his control to the agreed standards
- Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity
- Maintain food safety and hygiene by implementing, monitoring, and conducting training to achieve all targets
- Integrate and implement other department’s plans
- Serve customer by monitoring training and results achieved
- Controls costs within predefined levels
- Ensures ordering procedures are followed and targets are achieved
- Maintains all areas under his control to the agreed standards
- Ensures manpower plan is implemented to maximum productivity and achieves targets
- Implements, monitors and ensures training takes place to achieve all targets
- Implements plans
- Monitors training and results achieved
- Communicates with people in the organization and represents the organization to customers
- Directs and coordinates activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
- Establishes and implements departmental policies, goals, objectives, and procedures, conferring with department heads, section managers and staff members as necessary
- Deals with differing situations requiring the identification and selection of solutions through the application of acquired knowledge by thinking within broad company policies, principles and objectives, under general direction
