Marsh is seeking candidates for the following position based in the Dubai office:

Analyst- Insurance Operations
 

What can you expect:

• Be part of a team that is strives for efficiency, high quality and outstanding results, delivering them in a timely manner. You will be at the heart of Marsh’s value proposition for clients; therefore, your daily work will allow you to stay connected to business and colleagues across the Region.

What you will be rewarded with:

• The opportunity to work in a high-growth business across some of the most exciting projects in the region

• Learning new skills and experiencing new technology

• Exposure to multiple lines of business across India, Middle East and Africa

• Developmental opportunities to grow internally

• Be a part of the organizations key strategic initiative (Operational Excellence)

• The chance to work in a high performing and ambitious team

We will rely on you to:

• Collaborate directly with our client servicing and placement team(s) to provide outstanding service to our clients.

• Work closely with business colleagues to ensure a smooth and timely experience for all across the value chain.

• Manage and co-ordinate client and carrier communication and documentation to ensure adherence to internal protocols.

• Assist with the creation or maintenance of policy documents and report on open items enabling us to track against KPIs.

• Remain ahead of the curve by understanding and following all Marsh compliance, professional and transparency standards.

• Facilitate meaningful conversations between internal and external stakeholders to ensure a seamless experience for our clients and partners

• Offer a keen eye for detail; identifying opportunities for improvement within operational processes and highlighting what we can do better

• Continue to upskill yourself and maintain a solid understanding of the core aspects of insurance procedures and related legislation

• Support the client servicing team in any way necessary and positively impacting our client service.

What you need to have: 

• Attention to detail is critical; we are responsible for ensuring quality and accuracy across the placement lifecycle.

• The ability to multi-task and work in an agile manner; responsibilities and priorities change from day-to-day. We need people that can think on their feet and have the ability to pivot at short notice,

• Working knowledge of Microsoft Word, PowerPoint, and Excel. Comfortable interfacing between several applications in order to work effectively.

• Strong communication skills. You will collaborate with client teams and stakeholders across multiple locations so the ability to communicate effectively is key.

• Exceptional time management skills. Although this role is highly collaborative, your work is also self-directed so you will need to effectively manage your time.

What makes you stand out:

• Bachelor’s Degree

• Experience in the insurance sector and client service area

• Collaborative mindset – ability to work effectively as part of a team

• Improvement mindset – supporting our requirement to continuously improve

• Open minded with fast learning capabilities

• Reinsurance experience is preferable
  
   

• Minimum of 10 years of experience in health, safety, and environmental management in the Oil and Gas sector.

• Proficiency in HSE regulations, standards, and practices.

• Knowledge of environmental protection regulations and sustainability initiatives.

• Experience in conducting risk assessments, incident investigations, and audits.

• Ability to develop and implement HSE policies, procedures, and training programs.

• Understanding of preventive and corrective measures for HSE issues.

• Familiarity with conducting root cause analysis for HSE incidents.

• Knowledge of shutdown procedures and coordination involving HSE considerations.

• Excellent communication and leadership skills.

• Strong commitment to safety and environmental stewardship.

What can you expect:

• You will get the needed training from day one.

• You need to be for a self-starter who can work independently and is eager to learn.

• You will get a great experience in day-to-day business operations

What you will be rewarded with:

• Medical plan package.

• Hybrid model (after your first month)
   

We will rely on you to:

• Monitor and follow up on pending tasks and deadlines to ensure timely completion.

• Follow up on outstanding invoices and other processes.

• Follow up on contracts and renewals.

• Support on other daily tasks (collections, documents, etc).

What you need to have: 

• Bachelor degree.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Excellent communication and interpersonal skills.

• Strong attention to detail and ability to prioritize tasks effectively.

What makes you stand out:

• Experience in an administrative or customer service role is a plus.
   

About us:

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at