At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world wo
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world wo
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world wo
We are seeking a talented CX/ UCaaS Account Manager with deep experience in onboarding and leading partners specialised in Phone & Contact Center sales. You will have an in-depth knowledge and unde
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world wo
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At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We�re looking for people who are determined to make life better for people around the world. Purpose The Neuroscience Marketing Lead � covering the Gulf region and reports to the Marketing Director � will be responsible for setting efficient brand strategy and ensuring proper planning and execution of Marketing programs to deliver unparalleled customer experience. Leverage Lilly brand perception among the Neuroscience domain as a partner in managing patients and ensure high level of new product Launch readiness for internal and external stakeholders. The role will be responsible for leading on uncovering customer (Health Care Professionals) insights, using strategic market data and analysis to support the development of the product strategy. Further the role will be responsible for supporting the life cycle planning (strategic and marketing), messaging development, implementation, and execution of tactical plans, integrating cross functional partners and relationship management (internal and external) for successful marketing solutions in alignment with global and affiliate strategy. In addition, the individual will be responsible to engage and partner externally with the respective key stakeholders in the Neuroscience field. Qualification & Experience Educational Qualifications Bachelor�s Degree in Pharmacy, PharmD or related fields MBA/Masters is desirable Knowledge and Experience Core: Minimum 3 years brand marketing experience in multinational pharmaceutical industry Demonstrated track record of delivering results. Desirable: Neuroscience disease experience/ Neuroscience marketing experience People management experience Gulf market experience Strong adoption and execution of Next Generation Engagement Tools such as VAE, eP2Ps, SOAs experience Experience in launch readiness Skills Excellent command of English language - Arabic will be a plus. Strong analytical, critical and strategic thinking skills. Ability to drive solutions at a senior level Strong interpersonal and communication skills with ability to influence. Anticipate and effective problem-solving skills to evaluate and resolve highly complex or unusual business and organizational problems. Ability to work with strict deadlines and under pressure. Ability to effectively integrate and lead internal and external team, cross-functional team. Strong command of Microsoft Excel & Power Point. Ability to work effectively and deliver results within complex, changing environment. Enthusiastic, ability to energize and motivate others. Excellent self-management and organizational skills; able to manage workload, set personal and team priorities and adjust as needed. Must be able to manage working with many different teams with varying styles, issues, and complexity High learning agility Budget management Other role requirements Job is based in Dubai, UAE. Will require domestic travel and may require international travel. May require evening/weekend work. Key Responsibilities The Neuroscience Marketing Lead role is focused on leading the local strategy and commercialization plan for Neuroscience in the Gulf. Coach and develop direct report using the Lilly Marketing Competency model with the goal of improving individual and team performance and/or developing skills needed for future career opportunities. This role requires deep competency in brand strategy and execution: Strong strategic thinking and problem-solving skills with quick learning agility Lead and own the Neuroscience strategy for current portfolio and new launches. Development of solutions for key player; ensure that there is a measurement plan for the solutions developed prospectively; conduct periodic reviews of solution effectiveness; take action to improve execution Strong team player with a positive attitude and willingness to be flexible in addressing evolving team needs Proven Leadership - achieve results through people / influence up, down, and across. Achieve results through others regardless of function, geography and personal style. Demonstrated ability to deliver high performance with high integrity across teams. Demonstrated leadership and influence with executives, senior leaders and business partners. Consistent demonstration of the Team Lilly leadership behaviour Meticulous attention to detail, with ability to grasp and focus on the big picture Detailed Competencies needed: Analysis: Leads External market analysis/monitoring: Review marketplace data and make recommendations from brand/molecule implications and actions. Follow-up on research in partnership with market researchers/agency as needed to investigate implications and draw conclusions. Communicate information about the market and insights to support with brand strategy. Identification of key consumer insights for brand in partnership with market research and agency partners. Develop a deep understanding of the consumer target. Leads Internal analysis: Leads the marketing plan by utilizing and building upon knowledge of brand history, heritage and evolution. Uses analysis to understand customer insights, identify Moments of truth (MOTs), use SWOT analysis for identify opportunities and issues. Planning: Leads and contributes to strategy development by actively participating and listening to insight generation activities across key players/ cross- functional experts and identifying opportunities/issues. Leads and develop a strategic plan. Participate in brand planning process and meetings. Identifies gaps between strategy and clinical/publication/product development plans that effect the life cycle of the brand/molecule. Marketing Planning: Leads in driving a strong and effective cross-functional planning and incorporates global and IBU (International Business Unit) direction. Uses knowledge of the elements of the marketing mix, other marketing understanding tools, customer journey and �moments of truth� to develop local marketing plans with clear objectives. Identifies and applies the �Launch readiness framework� to prepare for launch success in line with local market needs. Plans brand activities in line with local processes and policies to ensure positive customer experience. Removes barriers that will prohibit Lilly from delivering a positive customer experience. Identifies the pre-market conditioning activities that may be necessary to commercialize a molecule. Develops a commercialization plan with guidance of global and IBU (International Business Unit) Uses working knowledge of standard pharmaceutical promotional practices to gain insight into short-term and future trends. Ensures brand tactics and insights are data driven. Identifies insights for brand partnership with Lilly Market Research (LMR) Implementation and execution of brand strategy Ability to update and reflect market strategy to reflect emerging/ changing trends. Identifies and implements Omnichannel brand solutions in collaboration with Digital Marketing. Recommends specific marketing tactics based on promotional mix, interpretation of published medical data etc. Ability to test, monitor, evaluate marketing tactics and adjusts marketing plans accordingly. Uses appropriate project management tools to oversee plans and ensure that key milestones are met against specified timelines. Influence decision making cross-functionally, particularly as it pertains to developing insights-based marketing strategies to improve consumer outcomes. Comfortable with discussion/presentation to Management/leadership Manages vendors and groups involved with tactical development and implementation. Creates internal communication plans with tailored messaging for key stakeholders. Utilizes data and analytics to track key execution measures and inform key internal stakeholders. Actively collaborates and close liaison with field-based employees to understand customer needs and to execute tactical plans accordingly. Reviews production stocking and inventory process indicators to meet sales forecasts. Ensure risk management through compliance with all consumer marketing guidelines, good promotional practices, privacy policies, and other policies and procedures. Ensures Financial Management through tracking and managing budget for consumer tactics including reconciliation. Where necessary make recommendations for financial trade-offs as needed. Embrace new corporate/regional/affiliate strategic directions and new initiatives such as selling models and multichannel customer engagement where appropriate. External Relationship Management Implements initiatives with key stakeholders that are important in supporting the brand strategy. Develop relationships with key Thought-Leaders, patient support groups and other healthcare organizations in related therapeutic areas to understand partnerships, environment shaping and alignment with Lilly objectives. Effectively manage agency relationships to support brand strategy and tactics. Internal Relationship Management Partner closely with functions that are integral to the brand�s/molecule�s success (e.g., sales, medical, corporate affairs and KAM/PAM teams) on a local, regional and global level. Participates in and contributes to cross-regional initiatives related to the brand strategy. Actively seeks and acts on feedback. Develop High Performing/High Integrity Team: Build capabilities of the affiliate and function to effectively execute on function priorities and sharing of best practices and learnings across affiliates to inspire innovation and encourages effective ways of working and ensure integrated, high impact strategies. Creates environment where team is actively engaged, regularly monitor impact, and take appropriate action as needed. Builds team synergy by developing relationships of support, trust and knowledge sharing within team and with peers. Coaches first line leaders within team on how to effectively develop their people and manage their business. Evaluates Team performance against agreed goals & standards. Sets high expectations for team around compliance, then role models and coaches to these expectations. Provide reward and recognition of the team in line with company policy and Team Lilly expectations. Measurement Pro-actively monitors & evaluate marketing tactics and adjusting plans accordingly. Interprets results, communicates issues/risks, and identifies opportunities for improvement. Regularly monitors progress in metrics in partnership with management and support functions. Makes recommendations to management based on the interpretation of results and brand/market knowledge. Ability to answer key management/leadership questions and leads on this. Professional Development: Keep up to date on trainings for professional development. Ensure myPM objectives are completed in line with company process. Understanding and adherence to all company policies and procedures. Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively �Lilly�) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #WeAreLilly At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe! #WeAreLilly
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We�re looking for people who are determined to make life better for people around the world. Purpose Associate Director � Corporate Affairs & Government Affairs, META & MEA will be responsible for developing and implementing public policy and external engagement strategies to support the META business objectives and patient access across our portfolio. Qualification & Experience Qualifications: Bachelor�s degree in political science, health economics, law, communications or related fields 5+ years of experience in government affairs or related lobbying experience Skills/Preferences: Excellent communication and interpersonal skills Intuition for business Ability to work across boundaries and networks Capability to lead in a dynamic environment and to solve complex problems with broad impact on public policy and Lilly�s business Ability to lead through critical issues impacting the business Demonstrated success developing and implementing communication and/or environment shaping campaigns Proven success understanding, interacting with, partnering and influencing decisions of external stakeholders Experience working with or on behalf of professional, advocacy, government or payer organizations or similar stakeholders. Experience supporting a business unit and supporting crucial communications goals Ability to understand the business need and use ES levers to drive the business forward Strong critical thinking skills with the ability to lead strategy projects, engage others and translate strategy into implementation tactics and capabilities Confirmed ability to influence others and lead without authority Excellent communication and relational skills across functional and geographic boundaries as well as across, up, and down the organizational ladder Comfort operating within �white-space� and within a dynamic and shifting landscape Strong problem-solving and relationship building skills. Ability to prioritize and make good trade-off decisions. Ability to work effectively in a highly regulated and politically sensitive environment Additional Preferences: Experience working in the pharmaceutical/ healthcare industry Arabic is a plus Key Responsibilities Government Affairs responsibilities: Responsible for Gulf 70% with a focus on UAE and Saudi 30%. Manages the META/MEA Communication Manager directly and dotted line KSA and Turkey Communication Managers. Driving local lobbying by leveraging relationships with payers from the different countries. Capable of providing and influencing decisions between Lilly and external partners on public policy issues that align with Lilly�s business objectives. Serve as the primary company representative regarding all company issues. Engage and influence biopharma industry trade associations. Lead the activities of contract lobbying firms and/or public relations firms within the region. Develop and maintain relationships with key advocacy and business organizations that align with Lilly�s business and public policy objectives. Engage with civic and community organizations in the region. Analyze and anticipate changes to public and private business environment in areas of direct responsibility for multiple geographies. Identify trends and stay abreast of the external environment for issues and actions that could affect present and future business opportunities. Drives Holistic approach aligning Lilly�s objectives to the national objectives and creating opportunities to partner focusing on key strategic areas (obesity, Alzheimer focus) Clear understanding of external priorities and enablers to inform short- and long-term strategy for affiliates Ensure constant interaction and interlocution on key topics and with targeted stakeholders to influence prioritization in specific pathologies or policy priorities Ensures GA/Policy/PA strategy and programs aligned with PRA & Business needs Corporate Affairs responsibilities: Leading the development and implementation of Environmental Shaping initiatives supporting the launch and uptake of our portfolio in collaboration with the PRA and cross-functional team and in alignment with corporate and brand strategies. Ensure a coordinated, focused and synergistic ES approach Create a market environment in which the benefits of our innovative products are recognized and these are made available to affected patients as quickly as possible Expand the external perception of Lilly's commitment in the area of indications to various stakeholders in the public, social, medical and political sectors in a targeted manner Create a resilient network of socially relevant groups Represent Lilly's positions effectively and clearly engaging in strong long-term relationships with key external partners and represent Lilly in associations and working groups at regional and national level to meet Lilly environment shaping objectives. Enhance the Lilly brands by exemplifying Lilly values and brand characteristics. Work with Legal and Compliance functions to outline appropriate guardrails related to influencing the external environment. Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively �Lilly�) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #WeAreLilly At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe! #WeAreLilly
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We�re looking for people who are determined to make life better for people around the world. Purpose The Neuroscience Marketing Lead � covering the Gulf region and reports to the Marketing Director � will be responsible for setting efficient brand strategy and ensuring proper planning and execution of Marketing programs to deliver unparalleled customer experience. Leverage Lilly brand perception among the Neuroscience domain as a partner in managing patients and ensure high level of new product Launch readiness for internal and external stakeholders. The role will be responsible for leading on uncovering customer (Health Care Professionals) insights, using strategic market data and analysis to support the development of the product strategy. Further the role will be responsible for supporting the life cycle planning (strategic and marketing), messaging development, implementation, and execution of tactical plans, integrating cross functional partners and relationship management (internal and external) for successful marketing solutions in alignment with global and affiliate strategy. In addition, the individual will be responsible to engage and partner externally with the respective key stakeholders in the Neuroscience field. Qualification & Experience Educational Qualifications Bachelor�s Degree in Pharmacy, PharmD or related fields MBA/Masters is desirable Knowledge and Experience Core: Minimum 3 years brand marketing experience in multinational pharmaceutical industry Demonstrated track record of delivering results. Desirable: Neuroscience disease experience/ Neuroscience marketing experience People management experience Gulf market experience Strong adoption and execution of Next Generation Engagement Tools such as VAE, eP2Ps, SOAs experience Experience in launch readiness Skills Excellent command of English language - Arabic will be a plus. Strong analytical, critical and strategic thinking skills. Ability to drive solutions at a senior level Strong interpersonal and communication skills with ability to influence. Anticipate and effective problem-solving skills to evaluate and resolve highly complex or unusual business and organizational problems. Ability to work with strict deadlines and under pressure. Ability to effectively integrate and lead internal and external team, cross-functional team. Strong command of Microsoft Excel & Power Point. Ability to work effectively and deliver results within complex, changing environment. Enthusiastic, ability to energize and motivate others. Excellent self-management and organizational skills; able to manage workload, set personal and team priorities and adjust as needed. Must be able to manage working with many different teams with varying styles, issues, and complexity High learning agility Budget management Other role requirements Job is based in Dubai, UAE. Will require domestic travel and may require international travel. May require evening/weekend work. Key Responsibilities The Neuroscience Marketing Lead role is focused on leading the local strategy and commercialization plan for Neuroscience in the Gulf. Coach and develop direct report using the Lilly Marketing Competency model with the goal of improving individual and team performance and/or developing skills needed for future career opportunities. This role requires deep competency in brand strategy and execution: Strong strategic thinking and problem-solving skills with quick learning agility Lead and own the Neuroscience strategy for current portfolio and new launches. Development of solutions for key player; ensure that there is a measurement plan for the solutions developed prospectively; conduct periodic reviews of solution effectiveness; take action to improve execution Strong team player with a positive attitude and willingness to be flexible in addressing evolving team needs Proven Leadership - achieve results through people / influence up, down, and across. Achieve results through others regardless of function, geography and personal style. Demonstrated ability to deliver high performance with high integrity across teams. Demonstrated leadership and influence with executives, senior leaders and business partners. Consistent demonstration of the Team Lilly leadership behaviour Meticulous attention to detail, with ability to grasp and focus on the big picture Detailed Competencies needed: Analysis: Leads External market analysis/monitoring: Review marketplace data and make recommendations from brand/molecule implications and actions. Follow-up on research in partnership with market researchers/agency as needed to investigate implications and draw conclusions. Communicate information about the market and insights to support with brand strategy. Identification of key consumer insights for brand in partnership with market research and agency partners. Develop a deep understanding of the consumer target. Leads Internal analysis: Leads the marketing plan by utilizing and building upon knowledge of brand history, heritage and evolution. Uses analysis to understand customer insights, identify Moments of truth (MOTs), use SWOT analysis for identify opportunities and issues. Planning: Leads and contributes to strategy development by actively participating and listening to insight generation activities across key players/ cross- functional experts and identifying opportunities/issues. Leads and develop a strategic plan. Participate in brand planning process and meetings. Identifies gaps between strategy and clinical/publication/product development plans that effect the life cycle of the brand/molecule. Marketing Planning: Leads in driving a strong and effective cross-functional planning and incorporates global and IBU (International Business Unit) direction. Uses knowledge of the elements of the marketing mix, other marketing understanding tools, customer journey and �moments of truth� to develop local marketing plans with clear objectives. Identifies and applies the �Launch readiness framework� to prepare for launch success in line with local market needs. Plans brand activities in line with local processes and policies to ensure positive customer experience. Removes barriers that will prohibit Lilly from delivering a positive customer experience. Identifies the pre-market conditioning activities that may be necessary to commercialize a molecule. Develops a commercialization plan with guidance of global and IBU (International Business Unit) Uses working knowledge of standard pharmaceutical promotional practices to gain insight into short-term and future trends. Ensures brand tactics and insights are data driven. Identifies insights for brand partnership with Lilly Market Research (LMR) Implementation and execution of brand strategy Ability to update and reflect market strategy to reflect emerging/ changing trends. Identifies and implements Omnichannel brand solutions in collaboration with Digital Marketing. Recommends specific marketing tactics based on promotional mix, interpretation of published medical data etc. Ability to test, monitor, evaluate marketing tactics and adjusts marketing plans accordingly. Uses appropriate project management tools to oversee plans and ensure that key milestones are met against specified timelines. Influence decision making cross-functionally, particularly as it pertains to developing insights-based marketing strategies to improve consumer outcomes. Comfortable with discussion/presentation to Management/leadership Manages vendors and groups involved with tactical development and implementation. Creates internal communication plans with tailored messaging for key stakeholders. Utilizes data and analytics to track key execution measures and inform key internal stakeholders. Actively collaborates and close liaison with field-based employees to understand customer needs and to execute tactical plans accordingly. Reviews production stocking and inventory process indicators to meet sales forecasts. Ensure risk management through compliance with all consumer marketing guidelines, good promotional practices, privacy policies, and other policies and procedures. Ensures Financial Management through tracking and managing budget for consumer tactics including reconciliation. Where necessary make recommendations for financial trade-offs as needed. Embrace new corporate/regional/affiliate strategic directions and new initiatives such as selling models and multichannel customer engagement where appropriate. External Relationship Management Implements initiatives with key stakeholders that are important in supporting the brand strategy. Develop relationships with key Thought-Leaders, patient support groups and other healthcare organizations in related therapeutic areas to understand partnerships, environment shaping and alignment with Lilly objectives. Effectively manage agency relationships to support brand strategy and tactics. Internal Relationship Management Partner closely with functions that are integral to the brand�s/molecule�s success (e.g., sales, medical, corporate affairs and KAM/PAM teams) on a local, regional and global level. Participates in and contributes to cross-regional initiatives related to the brand strategy. Actively seeks and acts on feedback. Develop High Performing/High Integrity Team: Build capabilities of the affiliate and function to effectively execute on function priorities and sharing of best practices and learnings across affiliates to inspire innovation and encourages effective ways of working and ensure integrated, high impact strategies. Creates environment where team is actively engaged, regularly monitor impact, and take appropriate action as needed. Builds team synergy by developing relationships of support, trust and knowledge sharing within team and with peers. Coaches first line leaders within team on how to effectively develop their people and manage their business. Evaluates Team performance against agreed goals & standards. Sets high expectations for team around compliance, then role models and coaches to these expectations. Provide reward and recognition of the team in line with company policy and Team Lilly expectations. Measurement Pro-actively monitors & evaluate marketing tactics and adjusting plans accordingly. Interprets results, communicates issues/risks, and identifies opportunities for improvement. Regularly monitors progress in metrics in partnership with management and support functions. Makes recommendations to management based on the interpretation of results and brand/market knowledge. Ability to answer key management/leadership questions and leads on this. Professional Development: Keep up to date on trainings for professional development. Ensure myPM objectives are completed in line with company process. Understanding and adherence to all company policies and procedures. Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively �Lilly�) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #WeAreLilly At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe! #WeAreLilly
We are seeking a talented CX/ UCaaS Account Manager with deep experience in onboarding and leading partners specialised in Phone & Contact Center sales. You will have an in-depth knowledge and understanding of the industry and CX market. This role is an individual contributor position that will execute on the identification, recruitment, on-boarding of �specialist partners� that are the market makers within the Phone & Contact Center space. You will partner with our broader channel sales teams, direct sales, solutions engineering, marketing and enablement to build an industry leading ecosystem that delivers deal registrations and volume MRR for ZOOM Phone (ZP) and ZOOM Contact Center (ZCX). You will collaborate with our account executives aligning them to work with these Zoom Partners and our/their existing and new logo customers driving the value of ZP & ZCX to transform the customer experience they deliver to customers on ZOOM. This is a visionary partner sales hunter account manager, you may oversee a portfolio of existing partners but your primary goal will be to ensure the entirety of the ecosystem we have can service all verticals and industries for the countries this role is responsible for. Your proven track record in partnering within the focus countries in CX and UCaaS, will play a pivotal role in fostering collaboration between your partner network and our Zoom sales teams. Your influence will be keenly felt as we surge forward, entering markets ranging from SMB, Commercial enterprises and beyond, catalysing your partners to engage their clients using ZP and ZCX solutions. As a strategic thinker, hands-on executor, and skilled tactician, you will hold a central role in shaping our Route to Market (RTM) and Go-To-Market (GTM) across all verticals and industries where your partners operate. What We're Seeking: Your success will resonate in your knack for identifying, onboarding, empowering, and nurturing the finest partners for ZP and ZCX growth. Partners might encompass Resellers, Global System Integrators (G/SIs), Service Providers, Managed Service Providers and Cloud Service Providers. This role revolves around cultivating key executive relationships, enhancing existing and new partners, and exploring broader go-to-market strategies to unlock fresh revenue streams for our platform. Responsibilities: Develop a ZP/ZCX channel partner ecosystem that includes managing focus partners, recruiting new partners and growing indirect sales revenue. Build business plans with focus partners and growth partners to drive Zoom adoption in the extending and expanding ZP/ZCX portfolio. Execute sales training and provide marketing support. Track sales pipeline and bookings against quota and other metrics. Work closely with current and new Partners to capture and leverage existing contracts for Zoom�s growing ZP/ZCX platform. The successful candidate will possess a business background that enables them to drive an engagement and interact at the CxO/VP level, as well as a technical understanding that enables them to easily interact with both executive, sales and technical stakeholders. Ideally a demonstrated ability to think strategically and analytically with the ability to build and convey a strong value story to the market Develop a strong understanding of key product differentiators, sales methodologies and processes. Deep understanding of the influence of Artificial Intelligence and its impact on CX solutions. Work strategically with management to deliver forecasts, identify trending opportunities / challenges, and provide recommended solutions Drive Partner Awareness & Expertise specifically on ZP/ZCX Basic Requirements: 10+ years experience in channel roles, preferably within software/SaaS vendors, with a focus on Unified Communications 5+ years CX / Cloud (CCaaS) Channel creation experience SaaS Business & Sales experience Contact Center software industry product knowledge Excellent communicator Strong presentation skills to create engaging messaging Ability and aptitude to work within various mediums to coach & develop partner sellers Must understand business telephony & Contact Center (Cloud & Premises PBX) Ability to evaluate complex processes and apply critical-thinking skills & develop new systems Ability to work independently as well as part of a collaborative environment Fluency in Arabic highly desirable We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We�re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you�ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. #LI-Remote Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world�s best video product for the enterprise, but we didn�t stop there. With products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor�s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you�ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment.
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We�re looking for people who are determined to make life better for people around the world. Purpose The Medical Affairs Professional (MAP) is a physician who will play a key role within the medical affairs organization. The primary focus of the Medical Affairs Professional is to use the knowledge of specific disease states, available treatments, and investigational compounds to help deliver strategic/tactical thinking and lifecycle planning. The MAP plays an important role in the cross-functional partnership with the brand team to meet both external customer and internal business needs Qualification & Experience Medical Doctor plus ? 3 years of relevant clinical or therapeutic experience (endocrinology, internal medicine, family medicine, diabetes). Advanced interpersonal, communication, teamwork, project management and presentation skills Commercial/business acumen and contribution . Ability to �translate� scientific data into meaningful, clear and compliant content for customer communications and engagement. Knowledge and experience at the customer interface. Ability to effectively partner across multiple functions. Effective, strong leadership and ability to influence. High workload capacity including ability to manage and prioritize broad deliverables of a complex nature. Key Responsibilities Primary Responsibilities: Serve as a key medical point of contact for the brand team: Contribute clinical, scientific and strategic input to support the cross functional team Medical launch support Contribute to the development of local brand plans & medical strategies by offering scientific and creative input, contribute to the development (local materials) and/or review (global/regional materials) of promotional materials for the brand teams. Effectively communicate and transfer knowledge of the therapeutic available solutions environment, the clinical landscape and relevant medical and scientific information Support the medical training needs of internal business partners such as sales and marketing Oversee the collation and analysis of customer information to drive understanding and insights Support the planning & implementation of symposia, advisory boards, scientific exchange and educational meetings/events with HCPs Develop and/or contribute to the affiliate / therapeutic area medical plan and strategies Support data analysis and the development of slide sets and publications (abstracts, posters, manuscripts) Partner with other existing medical affairs roles to achieve a seamless medical team aimed at delivering exceptional customer experiences. Support Scientific Data Disclosure (SDD plans) May serve as the affiliate medical/scientific leader including research and regulatory deliverables. Critically read and evaluate relevant medical literature to be current in the therapeutic areas Keep up to date with medical and other scientific developments relevant to the product or portfolio Be aware of current trends, issues and projections for clinical practice and access Customer Support & Experience Respond to external customer questions and needs, including escalations by Med Info & sales in accordance with company-wide requirements for responding to unsolicited requests for information The local coordination of activities and engagement of Thought Leaders and Speaker training Develop and maintain collaborations and relationships with relevant professional societies Deliver scientific, educational, and promotional presentations internally and to customers Collaborate cross-functionally to drive improvement in customer engagement through Digital innovation Take a leadership role in Medical to deliver positive customer experiences. Other Role Requirements: Role is based in Dubai, UAE English language fluency Prior pharmaceutical experience Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively �Lilly�) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #WeAreLilly At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe! #WeAreLilly
The helicopter Pilot participates on the helicopter flight as Aircraft Commander. He provides in-flight and on ground training on: FCF (Functional Check Flights) Flight procedures Emergency procedures Helicopter equipment and Weapon Systems interfaces Pilot training course Minimum of five (5) years' experience as helicopter pilot on twin engine helicopter and completion of at least 1000 hours of flight Minimum of three (3) years' experience in Air Force Combat Aircraft This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company�s success, reputation and sustainable growth. Company: Airbus Helicopters Arabia for Aircraft Maintenance Employment Type: Fixed term ------- Experience Level: Professional Job Family: Logistics By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.
Workvivo is transforming the future of work by creating a digital experience that brings workplace culture to life. We are committed to our customers, obsessed with improving employees� working lives and driven by results. We practice our core values of Commitment, Professionalism, Loyalty, Innovation and Playfulness every day. Our Customer Focus As part of the ongoing global expansion of Workvivo, we need the best sales professionals to deliver the ultimate customer experience, partner with our customers to deliver a fantastic employee experience and continue to meet our growth ambitions. The role: Workvivo is part of Zoom, an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation. As part of the ongoing global expansion of Workvivo, we need the best sales professionals to deliver the ultimate customer experience, partner with our customers to deliver a fantastic employee experience and continue to meet our growth ambitions. As an Account Executive of the Workvivo Employee Experience (EXP) team you will grow awareness, adoption, and deployment of Workvivo across current Zoom customers as well as acting as a market evangelist within new prospects and customers. At Workvivo, our customers mean everything to us. Responsibilities: Consistently achieve ambitious revenue targets in a priority region for growth within Workvivo Successfully manage an Enterprise and commercial sales cycle that includes outbound lead generation, partnering with the wider Zoom regional teams, customer engagement, business case development and contract negotiation Strategise and execute lead generation activities along with the Sales Development and Marketing Teams to ensure every company knows about Workvivo Partner closely with the Solutions Consulting team to gain a deep understanding of our customers� pain points and showcase our solution to address their priority pain points, making the biggest possible impact on their business Deliver engaging product demonstrations, delight our customers with industry & market knowledge and run effective business meetings aligned with the Workvivo value proposition Coordinate internal partners to proactively support our customers in an evaluation process Develop territory & account plans and execute with extreme focus Proactively manage pipeline and forecast accurately to build a trusted sales organization Contribute thought leadership to customers and provide feedback to our Product Team allowing us to constantly improve and exceed customer expectations Mentor & coach junior members of the sales organization Be brave and be bold - we are an ambitious company Requirements: A minimum 7 years of proven hunting & closing experience in a fast-paced SaaS environment Experience of working with Enterprise customers Experience of working with Middle East &/or African markets Ability to establish trust quickly with prospective customers and run a full sales lifecycle, start to finish, within the enterprise segment Experience building & maintaining strong C-level executive relationships Experience executing detailed product presentations and web demonstrations of our software capabilities to customer executives Adept at identifying and utilising internal resources (Sales Development, Solutions, Internal Sales Channels etc.) to build Workvivo brand awareness, assist in sales cycles, and close deals Superb listening skills; you must understand customer challenges, pains and potential objections and articulate the business benefits of adopting Workvivo High level of empathy - it�s important for our AEs to be good people to colleagues, customers and partners Experience hunting in greenfield environments and working with partners Consistent overachievement of quota and revenue goals Workvivo is a digital experience platform that brings workplace culture to life and empowers employees to be heard and feel included, no matter where they work. We are committed to our customers, obsessed with improving employees� working lives, and driven by results. From automotive, technology, manufacturing, logistics, finance, and everything in between, we roll out the Workvivo platform to diverse organizations across the globe to enhance their employee experience. Workvivo is part of Zoom, an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation. We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We�re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you�ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Explore Zoom: Hear from our leadership team Browse Awards and Employee Reviews on Comparably Visit our Blog Zoom with us! Find us on social at the links below and on Instagram View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site. #LI-Remote Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world�s best video product for the enterprise, but we didn�t stop there. With products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor�s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you�ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment.
Marsh McLennan is seeking candidates for the following position based in the Dubai office: Regional Internal Communications Leader What can you expect: Reporting to the Internal Communications Leader, Marsh McLennan International, and as a member of the Internal Communications Center of Excellence, you will drive and lead communications activities across this diverse region. You will set the internal communications strategy, plan and operating model for the region, in collaboration with the region Marketing and Communications Leader and the Internal Communications Center of Excellence leadership team. You are responsible for the development and execution of all region-level communications activities. This includes ensuring that enterprise, global and International priority messages are integrated, customized and activated locally � and in a measurable way � to reach target audiences effectively. You are accountable for embedding enterprise best practices in the region (e.g., governance and process, effectiveness measures and reporting, channel strategies and usage, defined message ownership, leader enablement strategies, etc.) You will be an active member of the regional Marketing and Communications team and ensure locally-driven priorities related to the business, people, growth and marketing are integrated into the region internal communications strategy and plan. You will foster a strong relationship with the region Marketing and Communications leader and other key leaders, including the Marsh McLennan Region CEO, the Marsh and Mercer Presidents, the region Chief Commercial Officer, and the region Chief People Office, among others. What you will be rewarded with: We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis. Competitive Benefits Package including: 28 days annual leave, medical cover, life assurance, employee assistance program. We will rely on you to: Strategy Development: Develop, manage and lead internal communications strategies aligned with global and regional business priorities, with input from and collaborating closely with the Region Marketing and Communications Leader and other relevant function leaders to drive outcomes, ensuring that communication activities across the region are part of an overall plan-based, data-informed approach. Stakeholder Engagement: Build strong relationships with key stakeholders, including the Marsh McLennan Region CEO, Region Business Presidents, Chief Commercial Officer and other regional stakeholders. Ensure consistent tone, messaging, and content across channels and audiences. Content Creation and Distribution: Develop high-quality content that is engaging, informative, and effective. Determine the most appropriate channels for distributing the content, such as email, intranet, digital signage, or internal social platforms, to ensure maximum reach and impact. Direct/Indirect People Management: Provide oversight, as needed, to large country communicators within the region, working closely with the International Internal Communications Leader to ensure that enterprise, global and International business messages are customized and activated locally across regions, following a �global enablement/local activation� approach Communication Measurement and Analysis: Track and measure the effectiveness of Regional communication initiatives, gathering feedback and insights to continuously improve strategies and messaging. What you need to have: BA (in Journalism or Communications, preferred) Masters a plus 10+ years of experience in internal communications or related roles. Strong leadership and strategic communication skills and the ability to work collaboratively in a matrixed structure. Ability to think strategically and align communication strategy/plan with the overall goals and objectives of the organization. Ability to lead and motivate others through impact and influence and foster a collaborative and inclusive work environment. Strong written and verbal communication skills and demonstrated ability to convey (in writing) complex information in clear and understandable formats to a wide range of audiences with differing levels of understanding internal communications or related roles. What makes you stand out: Flexible, agile, and able to manage competing priorities. Results-oriented, producing the highest quality work, and able to absorb candid feedback. Strong relationship-building skills. Proven ability to establish rapport, collaborate effectively, and influence others to support communications initiatives. Marsh McLennan (NYSE: MMC) is the world�s leading professional services firm in the areas of risk, strategy and people. The Company�s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one �anchor day� per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one �anchor day� per week on which their full team will be together in person. Click here to return to the MMC Careers Site Marsh McLennan?(NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching?$17 billion,?Marsh & McLennan?helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.?Marsh?advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions.?Guy Carpenter?develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities.?Mercer?delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce.?Oliver Wyman?serves as a critical strategic, economic and brand advisor to private sector and governmental clients.
Company: Marsh Description: Marsh McLennan is seeking candidates for the following position based in the Dubai office: Senior Internal Communications Analyst What can you expect: Reporting to the IMEA Internal Communications Leader. Assisting in implementing effective internal communication strategies and plans to support of the region�s business and growth priorities. Collaborating with various departments, stakeholders, and teams to ensure consistent and effective communication practices throughout the region. Helping to ensure that enterprise, global and International priority messages are integrated, customized and activated locally � in a measurable way � to reach target audiences effectively. What you will be rewarded with: We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis. Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more. We will rely on you to: Communication Strategy Implementation: Implement internal communication strategies that align with Marsh McLennan�s purpose, vision and priorities. Content Creation and Management: Create engaging and informative content for internal communication materials such as newsletters, intranet content, emails, and social channels. Data Analysis and Reporting: Gather and analyze data related to internal communication efforts, including colleague feedback, engagement metrics, and communication channel effectiveness. Colleague Engagement: Develop and execute initiatives to enhance colleague engagement and promote a positive workplace culture. This may include organizing events, surveys, and feedback mechanisms to gauge colleague satisfaction and gather input for communication improvements. Change Communication: Assist in managing communications related to change initiatives. Ensure that colleagues are informed about changes, understand their implications, and feel supported throughout the transition. What you need to have: BA (in Journalism or Communications, preferred), Masters degree is a plus Strong written and verbal communication skills and demonstrated Ability to convey (in writing) complex information in clear and understandable formats to a wide range of audiences with differing levels of understanding internal communications or related roles. What makes you stand out: Results-oriented, producing the highest quality work, and able to absorb candid feedback. Strong relationship-building skills. Proven ability to establish rapport, collaborate effectively, and influence others to support communications initiatives. Marsh McLennan (NYSE: MMC) is the world�s leading professional services firm in the areas of risk, strategy and people. The Company�s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one �anchor day� per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one �anchor day� per week on which their full team will be together in person. Click here to return to the MMC Careers Site Marsh McLennan?(NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching?$17 billion,?Marsh & McLennan?helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.?Marsh?advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions.?Guy Carpenter?develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities.?Mercer?delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce.?Oliver Wyman?serves as a critical strategic, economic and brand advisor to private sector and governmental clients.
Reporting to the International Zoom Rooms Manager, you will work with existing and new customers to provide them services that meet their video collaboration needs. As a Zoom Rooms Account Executive you will work with our direct & channel sales team to grow our existing Zoom Rooms (ZR) business. The expectation around your role will be to contribute to the sales experience (presale & existing) by helping businesses grow with our product. You will be a subject matter expert on our Zoom Rooms product, understanding the scope of the competitive market and how Zoom Rooms solve customer/issues. Responsibilities: Exceed sales and product objectives Develop an understanding of key product differentiators, sales methodologies and processes Be an innovator that will help our global company discover new ways to sell our Rooms technology and drive new business initiatives Partner with Account Executives to upsell current customers and assist in closing potential customers Partner with Channels to drive business growth Partner with Manufacturers to drive business growth Conduct high-level conversations with C-Level and VP-Level Executives to address business needs Work with internal teams to drive customer feedback and improve product Use Salesforce CRM to accurate sales activity tracking and status updates Work with management to achieve forecasts, identify trending opportunities/challenges, and provide recommended solutions Run product exploration & demonstration calls with prospects Conduct "Return to Office" tours to showcase our products to customers. Requirements: 5 years of Account Executive experience at a technology company, ideally in SaaS Experience selling room collaboration technologies to enterprise customers Experience conducting presentations, online web demos, adhering and adopting a measured sales process The ability to manage a multi-channel pipeline and forecast in Salesforce.com Excellent presentation skills and enthusiasm You are fluent in English, additional fluency in Arabic is a preference We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We�re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you�ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Explore Zoom: Hear from our leadership team Browse Awards and Employee Reviews on Comparably Visit our Blog Zoom with us! Find us on social at the links below and on Instagram View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site. #LI-Remote Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world�s best video product for the enterprise, but we didn�t stop there. With products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor�s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you�ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment.
LIST OF RESPONSIBILITIES: Maintains receipts, records, and withdrawals. Checks materials and supplies and reports when stock is low. Receives and unpacks materials and supplies. Reports damages and discrepancies for accounting, reimbursement and record-keeping purposes. Works under moderate supervision. Coordinates freight handling, equipment moving and minor repairs. PERSON SPECIFICATIONS: Minimum Experience 1 year (Airforce/Commercial Aviation or MRO environment). Knowledge in receptions and shipping process. Be creative and efficient in fast pace. Team Worker. Works under stress. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company�s success, reputation and sustainable growth. Company: Airbus Defence and Space Saudi Limited Employment Type: Fixed term ------- Experience Level: Professional Job Family: Material Support & services By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.
Manager PRP - Roles and responsibilities
Skills & Competencies:
Qualification:
Experience:
Technical Competencies:
Behavioral Competencies:
Industry
Marsh McLennan is seeking candidates for the following position based in the Dubai office:
Regional Internal Communications Leader
What can you expect:
What you will be rewarded with:
We will rely on you to:
What you need to have:??
What makes you stand out:
Marsh McLennan (NYSE: MMC) is the world???s leading professional services firm in the areas of risk, strategy and people. The Company???s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one ???anchor day??? per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one ???anchor day??? per week on which their full team will be together in person.
Mercer is seeking candidates for the following position based in the Dubai office:
??
Executive Assistant to Mercer President for IMEA
What you will be rewarded with:
Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
We will rely on you to:
Manage and maintain executives' calendars, scheduling appointments and meetings.
Coordinate travel arrangements and prepare itineraries.
Conduct research and compile data for reports and presentations.
Attend meetings and record minutes.
Assist business leaders and colleagues with a variety of general administrative tasks as assigned.
Provide general administrative support, such as answering phones and greeting visitors.
What you need to have:??
Minimum 4 years of experience within relevant work.
Experience from Insurance/consulting industry is a plus.
Excellent Proficiency in MS Office.
Fluency in English both written and oral. Arabic is a plus.
Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer???s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world???s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process..
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one ???anchor day??? per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one ???anchor day??? per week on which their full team will be together in person.
Mercer is seeking candidates for the following position based in the Dubai office:
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Executive Assistant to Mercer President for IMEA
What you will be rewarded with:
Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
We will rely on you to:
Manage and maintain executives' calendars, scheduling appointments and meetings.
Coordinate travel arrangements and prepare itineraries.
Conduct research and compile data for reports and presentations.
Attend meetings and record minutes.
Assist business leaders and colleagues with a variety of general administrative tasks as assigned.
Provide general administrative support, such as answering phones and greeting visitors.
What you need to have:??
Minimum 4 years of experience within relevant work.
Experience from Insurance/consulting industry is a plus.
Excellent Proficiency in MS Office.
Fluency in English both written and oral. Arabic is a plus.
Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer???s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world???s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. .
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one ???anchor day??? per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one ???anchor day??? per week on which their full team will be together in person.
Marsh is seeking Saudi candidates for the following position based in the Riyadh office:
Insurance Operation / Administration
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What can you expect:
An opportunity to understand end to end lifecycle for Insurance Broking
A place to enhance your knowledge within insurance.
Learn about new system and process
What you will be rewarded with:
We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
We will rely on you to:
Oversee and manage the end-to-end claims process, ensuring high levels of accuracy and efficiency.
Review and analyze insurance claims to determine coverage and eligibility.
Collaborate with internal teams and external stakeholders to resolve complex claims issues.
Develop and implement effective claims management procedures and workflows.
Provide guidance and support to claims handlers, ensuring adherence to company policies and procedures.
Monitor claims trends and identify areas for process improvement.
What you need to have:??
Bachelor's degree in business administration, Insurance, or a related field.
0-2 years of experience in claims operations or a similar role within the insurance industry is a plus.
Proven ability to manage multiple priorities and meet tight deadlines.
Excellent verbal and written communication skills in Arabic and English.
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Marsh is the world???s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments,.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one ???anchor day??? per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one ???anchor day??? per week on which their full team will be together in person.
Marsh McLennan is seeking candidates for the following position based in the Dubai office:
Client Executive
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What can you expect:
A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
To build and maintain an excellent rapport with our clients, providers, and colleagues across the Group
What you will be rewarded with:
Full-Time, Permanent employment contract.
Work from home for certain days of the week.
Endless learning opportunities.
Opportunity to move between Marsh Business Units.
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We will rely on you to:
Lead and manage assigned portfolio of client servicing
Build and maintain an excellent rapport with portfolio of clients, their service providers, and colleagues across the firm.
Identify and build relationships with key decision-makers or influencers within clients. Involve senior colleagues and other internal resources to foster relationships with clients at all levels.
Provide an effective and pro-active client service, providing technical advice and robust and cost-effective solutions to meet client expectations and service standards.
Check all policy documents and arrange its issuance in a timely manner to meet deadlines and client needs.
Communicate regularly and meet with clients to understand and meet their requirements and monitor changes within the client???s activities.
What you need to have:
2-3 years??? experience in a relevant field. Insurance experience is a plus.
Diploma or university degree preferred (or equivalent experience)
Fluent written and spoken English. Arabic is a plus
Proficiency knowledge of MS Office products (Excel, Word, PowerPoint)
Marsh is the world???s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one ???anchor day??? per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one ???anchor day??? per week on which their full team will be together in person.
Our client is seeking an experienced Associate Game Producer responsible for supporting the execution and adherence to the project???s vision. This full-time Associate Producer role is based in Riyadh and offers an attractive salary and benefits. ??
As an Associate Producer, you will build great relationships with the Producer, Design Director, Art Director, Technical Director and other stakeholders to deliver AAA titles across multiple console platforms. You will also support the conception of the direction and vision of the project, along with taking care of the project timeline, budget, and quality standards ??
In your first few weeks in this Associate Producer role, you can expect to: ??
To apply for this Associate Producer role, you must be an experienced Associate Producer or Product Manager with 3-5 years of experience in a similar position. You will also require the following: ??
If you???re looking to impact and create change positively, you'll be rewarded with an excellent salary and benefits package for your inclusive and committed approach. ??
Here at Skillsearch, we're a recruitment company. In the simplest form, this means we place people at new companies - but it's so much more than that. For the past 30 years, we've been busy helping people (like you) with sought after skills find jobs in the Games, Interactive and Enterprise Systems industries all around the globe. Our company comprises a team of dedicated consultants that work across various niche technologies, including Games, Virtual Reality, AR and XR, Workday, Oracle, Peoplesoft, and eCommerce. We are always exploring other cutting-edge markets. Follow us to see a few of the jobs we're working on, find out which events you can see us at, and keep up with news in the technology, gaming and interactive world. Welcome to Skillsearch! ??
Do you have graphic design experience and are you seeking a new job in Riyadh? Our client Studios is looking for a full-time Senior Concept Artist, and the role comes with an attractive salary and benefits package, including a huge relocation budget. ??
As a Concept Artist, you will help the teams set and enhance the game's visual identity and key elements. You will create desirable final in-game artwork and placeholder artwork that feels authentic and lifelike.?? ??
In your first few weeks in this role, you can expect to: ??
To apply for this role, you will need to have good knowledge of art, animation, and culture. You will also require the following: ??
In return for your dedication, collaboration and commitment, you'll receive a generous salary and benefits package, joining a welcoming and inclusive culture.
??
Here at Skillsearch, we're a recruitment company. In the simplest form, this means we place people at new companies - but it's so much more than that. For the past 30 years, we've been busy helping people (like you) with sought after skills find jobs in the Games, Interactive and Enterprise Systems industries all around the globe. Our company comprises a team of dedicated consultants that work across various niche technologies, including Games, Virtual Reality, AR and XR, Workday, Oracle, Peoplesoft, and eCommerce. We are always exploring other cutting-edge markets. Follow us to see a few of the jobs we're working on, find out which events you can see us at, and keep up with news in the technology, gaming and interactive world. Welcome to Skillsearch! ??
About Cigna Healthcare
Cigna Healthcare is a global health service company dedicated to helping people improve their health, and vitality. With a heritage of over 200 years, Cigna Healthcare is committed to its promise of being together all the way in providing healthcare, clinical management and wellness programs to employers, individuals, and governments around the world.
Cigna Healthcare maintains a global sales capability in 30 countries and jurisdictions, employing over 70,000 people that service more than 190 million customer relationships.
About Cigna KSA
Breaking ground by becoming the first international health insurer to receive a branch license in Saudi Arabia. Saudi Arabia???s Central Bank approved licensing for Cigna Insurance Saudi Arabia to enhance quality and competitiveness, increase diversification, and introduce new perspectives to the Saudi Arabian market. We are honored to have been awarded this license ??? and will work diligently to improve the health and well-being of every Saudi Arabian citizen we serve. As healthier employees lead to more productive workforces, these efforts are a win-win for all.????????
Our Offer:
VIP Healthcare Insurance Plan
Professional learning programs to help you grow your career at Cigna
Superb office location at Riyadh Front
The role:
Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insurance, claims status and other related information and provide solutions for customers and clients.
Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, clients, brokers and/or others.
Performs research to respond to inquiries and interprets policy provisions to determine most effective response.
Mails or routes claim forms and supporting documentation to various units for final processing.
Independently responds to inquiries, grievances, complaints, or appeals ranging from routine to moderate complexity.
You will have excellent interpersonal skills, with an ability to understand and interpret policy provisions.
Qualifications:
Bachelor???s degree or equivalent
Minimum 1+ years of customer service experience analyzing and solving customer problems??
Call center experience
Excellent English written and oral communication skills
Arabic written and oral skill is a must
Exceptional organizational and time-management focus
Ability to perform in a high volume, fast paced call center environment
Proven ability to work independently as well as a productive member of a team
Intermediate proficiency in Microsoft Office Suite; high level capacity to multitask independently and on a computer
Extensive understanding in Medical Terminology is a PLUS
Experience in healthcare insurance industry is required (financial/banking are welcome to apply)
Conditions/Requirements:
Work in 24 x 7 rotation shifts.
5 days a week.
In split shifts (some hours in the morning and remaining hours in the afternoon or evening)
During public holidays
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
To ensure that effective WHO country presence isestablished to implement WHO country cooperation strategies that are alignedwith Member State's health and development agendas, and harmonized with theUnited Nations country teams
Essential: Completed secondary education supplemented bysecretarial communication and IT Training.
Desirable: University degree in businessadministration, social sciences or related field is an asset.
Essential: At least ten years progressive experience inprogramme administration and management, including experience in a supervisory role
Desirable: Relevant experience in the UNsystem.
Essential: Expert knowledge of English. Expert knowledge of Local language.
Desirable: Intermediate knowledge of French.
WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at BHD 16,999 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
Work Where it Matters
Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.??
At FRS, the work you do every day makes a difference in the lives of our 15,000 I??upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.??
For our shareholders, FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more.??
As a FRS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
Job Summary:
Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using Remedy and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.
Job Responsibilities:
Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner. Assists the IMO with daily functions of computer, network and software management for the site and all users.
Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.
Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.
May be required to work for 12-hour shifts utilizing Remedy call management software and other tools, to log and manage trouble tickets. Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.
Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007. Troubleshoots all other site authorized software with IMOs and users.
Creates logon and email accounts using Microsoft Exchange Server and User Manager. Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.
Works within a small continuous improvement focused team.
Tracks and documents work performed to allow accurate reporting of all Service Desk activities.
Completes all tasks and assignments as requested by Supervisors and Management.
Performs other duties and assignments as required.
Minimum Qualifications:
Must be a US citizen with an active Secret clearance, or higher level, security clearance.
High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.
Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver???s Permit (IDP), valid U.S. driver???s license, copy of COVID vaccination card, and the ability to successfully pass a police clearance check and medical qualifications.
Prerequisites for in-country applicants: valid U.S. passport, valid International Driver???s Permit (IDP) or Qatar-issued driver's license, valid U.S. driver???s license, copy of COVID vaccination card, medical qualifications, self-identify current visa sponsor & employer, and a copy of your Civil ID and/or work visa.
You must be able to meet all health requirements, including but not limited to, current and future vaccination requirements for infectious diseases such as COVID-19.
Must be able to pass a details medical and dental exam.
Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.
Must have a working knowledge of Microsoft Office software.
Demonstrated strong customer service skills are mandatory.
Certifications:
This position requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:
IAT Level I Baseline:
CompTIA A+ CE, Network+ CE, SSCP, CCNA-Security, CND, or a higher level (IAT II/III) compliant certification.??
Computing Environment (CE):
Microsoft Certified Solutions Associate (MCSA): Windows 10, MCSA: Windows Server 2012/2016, MCSA: SQL 2016, MCSA: SQL 2016 Database Administration, MCSA: SQL 2016 Database BI Development, MCSA: SQL 2016 Database Development.
Microsoft Certified Solutions Expert (MCSE): Enterprise Devices and Apps, MCSE: Private Cloud, MCSE: Server Infrastructure 2012, MCSE: Database Management and Analytics, MCSE: Cloud Platform and Infrastructure, MCSE: Productivity Solutions Expert.
Microsoft 365 Certified (M365C): Modern Desktop Administrator Associate, M365C: Information Protection Administrator. Associate, M365C: Information Protection Administrator Associate, M365C: Security Administrator Associate, M365C: Messaging Administrator Associate, M365C: Enterprise Administrator Expert.
Microsoft Certified (MC): Azure Administrator Associate, MC: Security, Compliance, and Identify Fundamentals, MC: Azure Database Administrator Associate, MC: Azure Security Engineer Associate, MC: Azure Solutions Architect Expert, MC: Identity and Access Administrator Associate, MC: Information Protection Administrator Associate, MC: Security Operations Analyst Associate.
CompTIA Server+ CE.
Material and Equipment Used:
Desktop computer, printer/copier, digital sender, telephones, Remedy 7.6, Microsoft Exchange Server 2007, Print Queue Management, Army Gold Master/Universal Gold Master, Microsoft Office with a focus on Outlook 2007, and Microsoft Internet Explorer.
Working Environment and Physical Activities:
Working environment will be in an open office area. Individual must be able to lift up to 20 lbs unassisted. Work environment will be very hot due to climatic conditions within the region. Personnel will also be required to sit and talk on the phone for long periods of time.
Work Where it Matters
Pinnacle Solutions, an Akima company, is not just another federal contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At Pinnacle Solutions, the work you do every day makes a difference in the lives of our 15,000 I??upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, Pinnacle Solutions provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, Pinnacle Solutions delivers comprehensive services for general construction and renovation, as well as civil and marine construction.
As a Pinnacle Solutions employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
Job Summary:
Pinnacle is looking for an Aviation Life Support Equipment (ALSE) Technician to work in Saudi Arabia.?? To join our team of outstanding professionals, apply today!
Job Responsibilities:
Develops procedures for, and conducts equipment inspection, fitting, adjustment and aircrew instruction in the survival, use, and care of life support equipment to include the helmet, and downed aircrew survival equipment.
Inspects, maintains, and evaluates life support equipment and activities, to include receipt, handling and storage of life support equipment.
Instructs aircrews in chemical protection and decontamination procedures.
Assists in shop safety as well as safety in the hangar and on the flight line.
Maintains cleanliness and general maintenance of the associated work area, as well as tools and equipment assigned.
Maintains, conducts test and repairs of Night Vision Devices (NVD), and ensures appropriate NVD records are maintained.
Performs other qualified duties as required.
Minimum Qualifications:??
Eight (8) years experience as an Aviation Life Support Equipment (ALSE) technician.
Successfully completed, and be qualified by the appropriate U.S. Government armed forces ALSE technical course or civilian equivalent training
Proficient in the use of computer-hosted interactive technical manuals, ALSE forms or similar aviation maintenance management system, and other ALSE-related documentation
Professional verbal, written, and interpersonal communication skills
Ability to effectively communicate with the customer in a professional and courteous manner
Possess a valid state or Government-issued driver???s license.
Successfully pass an overseas deployment physical upon hire
HS diploma required??
Desired Qualifications:??
employment wants.