CRM Project ManagementAt eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive technology-enabled services that puts customer engagement at the co
PURCHASE MANAGERDUBAI/ AED 9000 GROSS + ANNUAL BENEFITSAn exciting opportunity awaits a self-starter to join a Local Group Company as Purchase Manager. The applicant must possess 4-6 years experience
CIVIL GENERAL FOREMAN SEMI GOVERNMENT OPPORTUNITY!Dubai / AED 9500 Gross + annual benefitsLeading Semi Government Company in Dubai is looking out for a Civil Foreman. Diploma in Engineering, 8 -10 ye
Executive Director, IT Product Management and Engineeringt eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive cloud and premised based solution
At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of comprehensive technology enablement services that puts customer engagement at the core of business success.
Vice President, Segment ControllerPosition Summary:TeleTech is currently searching for a licensed CPA to join our team as a VP, Segment Controller. Our VP, Segment Controller is a senior member within
Director, Accounting - CMS/CGS TeleTech is an organization that spans more than 25 countries, 6 continents and transacts business in over 50 languages. At TeleTech our opportunities in Accounting prov
Sales Manager-Flexo digital PrintingDubai - Excellent Package + Annual BenefitsLarge Group of companies is looking for Sales Manager- Flexo printing industry. Candidate with experience of more 5 Years
Marketing Executive Retail CompanyDubai / Attractive Package + CommissionA reputed retail company is urgently looking for Marketing Executives having a minimum of 5 years marketing experience in UAE
Planning coordinator Retail CompanyDubai / Attractive Package + CommissionA reputed Retail company is looking for a Planning coordinator. Responsibility will be to assist the planning manager in reta
Female/Male -UAE National- Outside Sales CateringDubai/ AED 20,000 A reputed semi-govt. hospitality group seeks experienced Sales Executive for Outside Catering for its commercial division. Arabic (UA
QA/QC Engineer ConstructionQatar AED 10,000 Gross + Annual BenefitsCivil Engineering graduates with minimum 5 years of experience in piling work. Experience in implementation of the quality managemen
QA/QC Engineer ConstructionQatar AED 10,000 Gross + Annual BenefitsCivil Engineering graduates with minimum 5 years of experience in piling work. Experience in implementation of the quality managemen
Vice President, Sales Executive Mexico DF, Distrito Federal, Mexico MXSales Executive - MexicoOur FocusTeleTech is helping organizations transform the customer experience.The world has changed. Disrup
CONTINUOUS IMPROVEMENTLEADTelstra strives to serve and know its customers better than anyone else and is investing in their people to be a key part of leading this focus. A key role is the Continuous
CUSTOMER INSIGHT LEADTelstra strives to serve and know its customers better than anyone else and is investing in key employees to lead our company in viewing the big picture through finding the relati
Sales Engineers (DAE) with five years experience, in the Gulf region, in following fields:Refrigeration equipments for cold rooms and freezers. Must have worked with Top brands in above field and have
Bartender (Winter Season Malta) Bulgarian Headhunters is an international consultancy specialized is multilingual, BPO, IT, Healthcare, Hospitality, Finance, Industrial and Telecoms. We know the impor
mmediate requirement for an Arab Speaking female receptionist with minimum 2 years of experience for fujairah location.Eligible Candidates for the above requirement can send resumes at vpconsultants27
We require enthusiastic and target oriented Real Estate Agents/ Brokers.
ABR Trading FZCO is a trading company located in Jebal Ali (JAFZA), Dubai. Our company delivers products for building, construction and lightning industry. Having wide range of contacts within Polish
What To ExpectWe offer extensive training, coaching and mentoring that will support and enable the successful candidate to meet their numbers and develop business in the target markets. The compensati
Major manufacturing facilityThe role will be working closely with the Operations Manager and will be defining and implementing production SOPs and processes in a medium to heavy engineering environmen
IVR / CVP DeveloperAt eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive cloud and premised based solution offerings that include contact center
Avaya Telecommunications Senior Field EngineerAt Technology Solutions Group (TSG), a subsidiary of TeleTech, we are actively hiring to meet the demands of our fast-growing business! As a premier part
TrainerLearning and Leadership Development TrainerLearning and Leadership Development (L&LD) Trainers are responsible for registering associates for classes, facilitating new hires trainings, as well
Providing support in efforts to expand the business both in purchasing and sales.Attending book fairs, setting up a professional stand displaying a wide variety of textbooks.Exemplifying teamwork and
For Indian nationals only Requirements:> As it is a retail business, the employee must know how to politely deal with customers and know how to sell a product.> Salary will be around Dh2,250. This inc
CRM Project Management
At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive technology-enabled services that puts customer engagement at the core of business success. Founded in 1982 and headquartered in Englewood, CO, TeleTech offers an integrated platform that combines analytics, strategy, process, systems integration, technology and operations to simplify the delivery of the customer experience for our Global 1000 clients and their customers.
We are currently searching for a Project Manager to support our growing CRM / SalesForce Systems Integration Practice. The ideal candidate will be a strong performer in end to end CRM and Software Development implementation planning, project management, issue management and change management.
Responsibilities:
Monitor and review project progress and timelines. Identify and resolve issues to ensure project success. Adjust schedules and plans as needed.
Effectively communicate project expectations, project goals, scope, budget, resources, and timeline, and general project status with team members, project stakeholders, and sponsors.
Manage the overall customer relationship, have full command of the customer business model, and demonstrate respect and responsiveness to customer needs.
Exercise solid project leadership skills combined with strong business acumen and in-depth analytical skills
Be accountable for the creation of all project documentation, including functional and technical requirements gathering, and assist with deliverable creation as needed.
Ensure project deliverables are on time and on budget while meeting customer satisfaction expectations.
Adhere to and adopt standardized development lifecycle methodology for all projects. Provide thought leadership to improve upon and extend methodologies.
Facilitate review sessions with the client and project team.
Prepare user documentation and training documentation as necessary.
Leverage business knowledge and expertise to drive business process improvements.
Establish and maintain trusted advisor relationships with client project stakeholders.
Mentor less experienced members of the team, and contribute excellence in a highly collaborative, team-oriented environment.
PURCHASE MANAGER
DUBAI/ AED 9000 GROSS + ANNUAL BENEFITS
An exciting opportunity awaits a self-starter to join a Local Group Company as Purchase Manager.
The applicant must possess 4-6 years experience in facilities management industry with hands-on Contract Management & Service Requirements.
Graduate/ Diploma in Engineering.
Experience in UAE or GCC countries is mandatory!!!
CIVIL GENERAL FOREMAN SEMI GOVERNMENT OPPORTUNITY!
Dubai / AED 9500 Gross + annual benefits
Leading Semi Government Company in Dubai is looking out for a Civil Foreman.
Diploma in Engineering, 8 -10 years experience in contracting/construction companies and with basic understanding of drawings and Site Coordination works.
Minimum 4 -5 years of UAE experience as Foreman.
UAE driving License are must!
Executive Director, IT Product Management and Engineering
t eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive cloud and premised based solution offerings that include contact center, web and speech self-services. We are a Cisco Gold Preferred Partner and attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.
We have an exciting career opportunity and are looking to hire a strategic, cross-functional senior leader to fill an Executive Director of Product Management role. This person will be responsible for setting the strategic vision and product direction that includes building and running a product line, full lifecycle: product management, defining product strategy, managing prioritization and development of productized solution, cost modeling, and the delivery of solutions to clients.
Responsibilities include:
Portfolio Leadership - managing both the Cloud Contact Center feature set and the core set of internally developed software products that complement the Cloud Service (and are offered as value added features to our Managed Service customers).
Product Marketing creating cohesive messaging about the differentiated capabilities of the Cloud Platform and eLoyaltys own software products. Providing for sales and sales engineering training along with end customer training, customer advisory councils, and the like
OEM Partner Management maintaining and operationalizing the relationship with strategic 3rd party vendors that provide components of the Cloud or Managed Service offers
Product Development and Quality Assurance leading the development of packages and features using a modified Agile methodology and bringing them into production on time and on budget
Leading the product management team and driving the execution of all product lifecycle processes for the product line including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.
Managing the financial elements of building a product line that includes cost modeling, investment, securing funding and reconciliation of services to forecast funding.
Chairing the cross functional product development, release and launch teams.
Driving the identification of market requirements for current and future products through market and competitive research supported by on-going interaction with customers and prospects.
Implementing and ensuring strong and consistent processes for market requirements, product and release definition requirements and functional requirements are used across product management.
Owning and communicating the product roadmap, driving new initiatives to maximize revenue and market penetration.
Developing, defining, leading and implementing the go to market strategy, ensuring an understanding of the product positioning, key benefits and target customers, working closely with marketing and sales.
Long term strategy to market and package product offer with our current premise solution offering.
At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of comprehensive technology enablement services that puts customer engagement at the core of business success. Founded in 1982 and headquartered in Englewood, CO, TeleTech offers an integrated platform that combines analytics, strategy, process, systems integration, technology and operations to simplify the delivery of the customer experience for our Global 1000 clients and their customers.
We are currently searching for a Salesforce Helpdesk Associate to support our growing CRM / SalesForce Systems Integration Practice. The ideal candidate will be a self-starter with excellent communication skills and interpersonal skills with the ability to perform autonomously in a fast paced environment in support of our saleforce.com integration projects working with external clients. This role will work heavily with Management, Operations, Clients and other development teams to accomplish the goals for multiple implementations.
Role Responsibilities:
Perform data creation, administration and management
Maintain, administer and monitor user set-up, logins and password resets
Perform reporting, monitoring and support in a Helpdesk/Service Desk capacity
Provide service in accordance with Service Level Agreements
Participate in team meetings with management, operations, development teams and external clients
Attain quarterly and annual objectives assigned by management.
Vice President, Segment Controller
Position Summary:
TeleTech is currently searching for a licensed CPA to join our team as a VP, Segment Controller. Our VP, Segment Controller is a senior member within the Global Accounting team supporting both domestic and international locations and reports to the Global Controller. We are looking for a dynamic individual who can lead operational accounting for business segments and partner closely with the business and our Accounting Center of Excellence in the Philippines to assist in driving team success.
This position is responsible for the accounting, control, working capital management, actuals analysis and reporting of the companys segments. Additionally the VP, Segment Controller will assist the SVP, Global Controller in overseeing the organizational accounting functions with respect to the segments of the Company.
Duties & Responsibilities will include:
Reporting to the SVP, Global Controller will establish and maintain all general accounting functions effectively, including all transactions related to costs and accruals, and will partner with our Philippines Accounting Center of Excellence with respect to the accounting shared services for the segment (e.g. Accounts Payable, Travel & Expense, Cash Management, Fixed Assets, etc.). Additionally, the Segment Controller will ensure adequate Sarbanes Oxley Compliance, internal controls, financial reporting, and accounting processes and systems, as well as support the segment business and operations leaders in understanding/analyzing financial results and assist, as needed, in the budgeting and forecasting process.
Provide all operational accounting support, close and application of TTEC accounting policies.
Support segment business and operations leaders in regards to understanding the financial results.
Responsible for final review of all contracts for revenue recognition compliance
Review Oracle for invoicing accuracy, set-up and transactional recognition
Review revenue account reconciliations for project-related accounts
Maintain (and / or develop) operational accounting process documentation.
Ensure adequate financial controls and reviews. Including SOX compliance.
Provide support and documentation for the year-end financial audit (and any statutory audits) with the Executive Director of Financial Reporting to ensure timetables are met, and follow up on any potential issues related to the operating segments.
Support business development and M&A activities with the SVP, Global Controller, Principal of Financial Reporting, and Director of Financial Integration which includes, but is not limited to, integration of operations, systems, policies and procedures, and internal reporting with the TeleTech Global Accounting model.
Support Executive Director of Financial Reporting and SVP, Global Controller for investor relations activities as it relates to the operating segment.
Review monthly financial performance and forecasts with the Segment Directors of accounting to ensure understanding of variances.
Follow up effectively on all internal audit reports related to the segment including attendance at the planning and closing meeting, developing responses to audit comments, and assuring that management action plans are implemented.
Support business and operations leaders and corporate management, as needed, in understanding / adherence to annual budgets or forecast.
Fully supports Company goals of continuous improvement and operational excellence at strategic and tactical levels including reviewing areas of responsibility for improvement opportunities to initiate projects or communicate ideas to management as well as active participation on project teams.
Develop and monitor productivity metrics as an important element of KPIs to track and analyze.
Any additional responsibilities or tasks as assigned.
Director, Accounting - CMS/CGS
TeleTech is an organization that spans more than 25 countries, 6 continents and transacts business in over 50 languages. At TeleTech our opportunities in Accounting provide for a successful career for bright and energetic professionals. A publically held organization, TeleTech Holdings, Inc. (NASDAQ: TTEC) allows you to put your financial and accounting expertise to work for a leading global provider of analytic-driven, technology-enabled customer engagement solutions.
From accounting professionals and financial reporting specialists to internal auditors and tax professionals, TeleTech offers a wide range of exciting positions that will allow you to realize the rewards of a fast-paced career in accounting and finance while enjoying the benefits of our collaborative team environment.
Position Summary:
TeleTech is currently searching for a licensed CPA to join our team as a Director of Segment Accounting CSS/CTS. The CSS/CTS segments are responsible for our professional consulting services, operational and design consulting, systems integration, and cloud and on-premise managed services across all the industry verticals.
Our Director of Segment Accounting CSS/CTS is a key member within the Global Accounting team in supporting both domestic and international locations. The team is looking for a dynamic individual who can lead the month end close for the segment and partner closely with the business to assist in driving team success.
The primary purpose of this position is to be the trusted accounting advisor to the CSS/CTS segment. In addition to maintaining general accounting functions and accounting transactional activity the Director of Segment Accounting CSS/CTS will partner with the FP&A CSS/CTS teams having primary focus on accounting for the segment, assist in providing business insight and analysis of actuals for both P&L management and revenue analysis.
Our Director of Segment Accounting CSS/CTS Duties & Responsibilities will include:
Reporting to the VP, Segment Controller, the Director of Segment Accounting CSS/CTS will establish and maintain all general accounting functions effectively, including all transactions related to costs and accruals, and will partner with our Philippines Accounting Center of Excellence with respect to the accounting shared services for the segment (e.g. Accounts Payable, Travel & Expense, Cash Management, Fixed Assets, etc.). Additionally, the Director of Segment Accounting CSS/CTS will ensure adequate Sarbanes Oxley Compliance, internal controls, financial reporting, and accounting processes and systems, as well as support the segment business and operations leaders in understanding/analyzing financial results and assist, as needed, in the budgeting and forecasting process.
Provide all segment accounting support, close and application of TTEC accounting policies.
Support segment business and operations leaders in regards to understanding the financial results.
Ensure adequate financial controls and reviews.
Ensure segment SOX compliance.
Coordinate year-end financial audit with the Executive Director of Financial Reporting to ensure timetables are met, and follow up on any potential issues related to the segment.
Support business development and M&A activities with the SVP, Global Controller, Principal of Financial Reporting, and Director of Financial Integration which includes, but is not limited to, integration of operations, systems, policies and procedures, and internal reporting with the TeleTech Global Accounting model.
Support Executive Director of Financial Reporting and SVP, Global Controller for investor relations activities as it relates to the segment.
With segment business analysts, review monthly financial performance and forecasts to ensure understanding of variances.
Follow up effectively on all internal audit reports related to the segment including attendance at the planning and closing meeting, developing responses to audit comments, and assuring that management action plans are implemented.
Support business and operations leaders and corporate management, as needed, in understanding / adherence to annual budgets or forecast.
Fully supports Company goals of continuous improvement and operational excellence at strategic and tactical levels including reviewing areas of responsibility for improvement opportunities to initiate projects or communicate ideas to management as well as active participation on project teams.
Develop and monitor productivity metrics as an important element of KPIs to track and analyze.
Any additional responsibilities or tasks as assigned.
Sales Manager-Flexo digital Printing
Dubai - Excellent Package + Annual Benefits
Large Group of companies is looking for Sales Manager- Flexo printing industry.
Candidate with experience of more 5 Years in the Flexo (mainly into flexible narrow web Prepress, Printing, Finishing), with college degree in the respective field need only apply.
UAE driving licence with excellent communication is must.
Marketing Executive Retail Company
Dubai / Attractive Package + Commission
A reputed retail company is urgently looking for Marketing Executives having a minimum of 5 years marketing experience in UAE for exclusive Luxury brand Product.
The Candidate must be presentable, well educated, very well in communication of Arabic and English languages.
Candidate must have valid UAE driving license.
Salary will not be a constraint to the right candidates.
Planning coordinator Retail Company
Dubai / Attractive Package + Commission
A reputed Retail company is looking for a Planning coordinator.
Responsibility will be to assist the planning manager in retail.
Require someone with good experience in MIS reporting and excel and work closely with cross-functional partners in Merchandising, Finance and Supply Chain.
Need to be good in communication.
Experience required is 2yrs 3yrs.
Female/Male -UAE National- Outside Sales Catering
Dubai/ AED 20,000
A reputed semi-govt. hospitality group seeks experienced Sales Executive for Outside Catering for its commercial division.
Arabic (UAE National) candidates with experience in sales of outside catering for hotel events/banquets to generate new business and manage existing business relationships.
Experience in dealing with government departments like Rulers Court, Dubai Municipality etc.
QA/QC Engineer Construction
Qatar AED 10,000 Gross + Annual Benefits
Civil Engineering graduates with minimum 5 years of experience in piling work.
Experience in implementation of the quality management & control program, ensuring all test reports are verified as per contract requirement, preparation of final quality documentation and audits of subcontractor Quality management systems.
Excellent communication and interpersonal skills are prerequisites.
We are looking for a sales Engineer.
QA/QC Engineer Construction
Qatar AED 10,000 Gross + Annual Benefits
Civil Engineering graduates with minimum 5 years of experience in piling work.
Experience in implementation of the quality management & control program, ensuring all test reports are verified as per contract requirement, preparation of final quality documentation and audits of subcontractor Quality management systems.
Excellent communication and interpersonal skills are prerequisites.
Vice President, Sales Executive
Mexico DF, Distrito Federal, Mexico MX
Sales Executive - Mexico
Our Focus
TeleTech is helping organizations transform the customer experience.
The world has changed. Disruptive technologies, social media, demanding customers, and an interconnected global economy have altered the face of business forever. To compete, companies need to be smarter, faster, and more agile. They need the ability to deliver seamless, effortless experiences for their customers while providing strong returns to their shareholders. To navigate this complicated and uncharted new world, brands need a partner with experience. TeleTech leads the way.
We hire only first-class, highly qualified and passionate people to help us to build exceptional customer experiences.
What It Means to be in Business Development at TeleTech
The sales function at TeleTech requires special skills. This is not a transactional, but rather solution selling environment. Our client companies come to us because they have unique business problems and they are looking for a true partner solution. The sales cycle is long and complex, with a variety of intersections that could have lasting impacts on our ability to partner with a prospect or client company.
As a member of the sales team you will need to build relationships across all levels of an organization and be able to adjust your personal communication style to match. The business problems faced by our clients require detail analytical skills to be able to get to the heart of the concern. It requires the ability to navigate a clients organization and synchronize the execution of the solution.
TeleTechs entire suite of capabilities encompasses client solutions that can incorporate multiple touch points anywhere along the customer experience lifecycle. You need to both understand the clients need sand the root causes of the issues, and then incorporate just the right mix of the TeleTech integrated solutions to help our clients develop a better customer experience which ultimately leads to a stronger business.
How the Sales Executive Fits this Focus
The Sales Executives primary responsibility is to secure new clients for TeleTech. In this role, you will identify target accounts, effectively break into strategic pursuits, and capture new sales opportunities. The Sales Executive will tap into the breadth of TeleTechs collective portfolio, partnering with Product leads and internal support organizations, to sell TeleTechs full suite of integrated solutions.
Maintaining High Standards
Business development at TeleTech means developing meaningful business relationships that ultimately lead to better customer experiences for our clients consumers. Its about understanding a potential clients values, mission, industry, and unique value proposition; then building on that knowledge to formulate solutions that catapult that clients customer experiences to a new level.
CONTINUOUS IMPROVEMENTLEAD
Telstra strives to serve and know its customers better than anyone else and is investing in their people to be a key part of leading this focus. A key role is the Continuous Improvement Lead who will guide the way in executing initiatives to improve customer outcomes and driving customer advocacy based on team insights and opportunities through the use of improvement models and appropriate analytical tools; productive group dynamics, and commit to the philosophy of process improvement.
CUSTOMER INSIGHT LEAD
Telstra strives to serve and know its customers better than anyone else and is investing in key employees to lead our company in viewing the big picture through finding the relationships between disparate arenas such as trends, insights, patterns within or across data, and the role of influences/influencers on decision-making. We need customer-driven professionals whopossess an intuitive understanding of what its like to walk in the shoes ofthe customer, to see the world through their eyes, to feel the way theyexperience things.
This key role will lead the way indeveloping and implementing a methodology to understand the reasons whycustomers call Telstra while drawing insights about how better to deliver thoseneeds.
Sales Engineers (DAE) with five years experience, in the Gulf region, in following fields:
Refrigeration equipments for cold rooms and freezers.
Must have worked with Top brands in above field and have a valid UAE D/L.
Good communication, interpersonal & Excel skills.
Competitive salary, incentive, accommodation and vehicle maintenance shall be offered to the suitable candidate.
Bartender (Winter Season Malta)
Bulgarian Headhunters is an international consultancy specialized is multilingual, BPO, IT, Healthcare, Hospitality, Finance, Industrial and Telecoms. We know the importance of cultural fit, attitude and motivation in matching great professionals with the right organizational culture and optimum role for long-term performance.
We are currently hiring for our clients from Bulgaria, Romania, Belgium, Malta, UAE, Germany, etc., the following positions in Food & Beverage industry - tourism sector:
Our offer:
1. Very attractive salary package and bonuses.
2. You will be working in a high demands environment with potential to grow in the role.
3. Potential to earn bonuses.
4. A lifetime opportunity and experience.
Job location: Multiple
mmediate requirement for an Arab Speaking female receptionist with minimum 2 years of experience for fujairah location.
Eligible Candidates for the above requirement can send resumes at vpconsultants27@ gmail.com
salary-2000aed
visa nd accomodation will be provided
We require enthusiastic and target oriented Real Estate Agents/ Brokers.
ABR Trading FZCO is a trading company located in Jebal Ali (JAFZA), Dubai. Our company delivers products for building, construction and lightning industry. Having wide range of contacts within Polish producers our company delivers the best quality products to our customers in UAE.
As a part of our growth plans we are looking to recruit motivated and experienced Sales executive, working within our Sales Team based at our Jebel Ali (JAFZA) office. The role will involve working close in a team environment, so good communication skills and can-do attitude would be very beneficial. The role would suit an experienced sales individual who is enthusiastic, confident and happy to learn new skills.
What To Expect
We offer extensive training, coaching and mentoring that will support and enable the successful candidate to meet their numbers and develop business in the target markets.
The compensation for this role is based on a fixed salary plus commission, based on results and target achievement. Only selected candidates will be contacted for an interview.
Major manufacturing facility
The role will be working closely with the Operations Manager and will be defining and implementing production SOPs and processes in a medium to heavy engineering environment (automotive, welding and fabrication, assembly)
IVR / CVP Developer
At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive cloud and premised based solution offerings that include contact center, web and speech self-services. We are a Cisco Gold Preferred Partner and attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.
We are looking for a Senior IVR Developer with skills in Advanced Speech Recognition IVR solutions, VoiceXML, grammar development, backend integration, and Java to join our growing CTI and Speech Solutions team. As an IVR Developer, you will have hands-on exposure to a wide range of technologies and will be responsible for providing technical solutions to meet the various needs of our clients. You will enjoy involvement in some implementation, design, development and heavy support, while interacting with the client facing teams and internal clients. You will work as part of a team located in the US that plays a key role in implementing solutions and delivering results.
In addition, the ideal candidate will have experience with:
Experience with Cisco CVP platform & CVP Studio including java development of custom elements
Nuance speech engines (ASR/TTS) and tools with an emphasis on Nuance OSR, Recognizer v9, RealSpeak 4.x, and Speechify
Nuance MRCP (SWMS or Nuance Speech Server) and Licensing components
Voice Biometrics and Nuance SpeechSecure and Verifier 4.0
IBM WVS
Implementing Natural Language applications and tools
Dictionary creation for ASR/TTS
SSML and tuning Text-To-Speech systems
VXML based IVR platforms such as CVP, GVP, AVP, Voxeo, and Voxify
Traditional IVR platforms such as Intervoice, Edify, or Nortel
Experience with web technology and application servers
Tomcat
WebSphere
IIS
Apache
WebLogic
Integration with back-end data systems and CTI
Cisco ICM, Genesys
Web Services, HTTP/XML
Database via SQL, JDBC/ADO.NET (MS SQL Server, Oracle, Informix)
CLEO / Legacy emulation (ex. 3270)
Fax
Reporting
Bilingual (Spanish) skills a plus
Avaya Telecommunications Senior Field Engineer
At Technology Solutions Group (TSG), a subsidiary of TeleTech, we are actively hiring to meet the demands of our fast-growing business! As a premier partner of Avaya and Microsoft, we are a national, world-class communications provider of systems integration, telephony, contact center and data networking solutions and services.
TSG is currently recruiting Field Engineers who will be based out of our corporate office in Aurora, IL.
Key Responsibilities:
- Install and Configuration of Avaya servers (S8300, S8800s, DL360s, etc)
- Install in configuration of Avaya Gateways (G700s G350s, G430s, G450s, G650s, etc)
- Programming related to CM5 and CM6
- Firmware upgrades/Service packs
- Working knowledge of RFA/PLDS is a benefit
- Installation of IP sets
- Position involves all phases of implementing telephony systems (including VOIP technology) with end user customers
- Responsibilities include designing, programming, training and troubleshooting
- The position interfaces with customers on a daily basis and requires a friendly, professional interpersonal approach
- Some overtime work/travel is required
Trainer
Learning and Leadership Development Trainer
Learning and Leadership Development (L&LD) Trainers are responsible for registering associates for classes, facilitating new hires trainings, as well as all applicable client trainings. L&LD Trainers provide, coordinate, analyze and consolidate all necessary data in order to deliver training in a timely and accurate manner following client requirements and company standards. L&LD Trainers are expected to have a thorough working knowledge of TeleTechs policies and procedures as well as client requirements related to training duties. L&LD Trainers are responsible for the overall outcome of new hires classes and client required trainings. This responsibility includes evaluating associate performance throughout training and providing necessary coaching and development to ensure associates graduate from new hire training successfully.
Providing support in efforts to expand the business both in purchasing and sales.
Attending book fairs, setting up a professional stand displaying a wide variety of textbooks.
Exemplifying teamwork and fostering a team environment.
For Indian nationals only
Requirements:
> As it is a retail business, the employee must know how to politely deal with customers and know how to sell a product.
> Salary will be around Dh2,250. This includes overtime pay and commission depending on sales performance.
>can work under pressure.
>good attitudes.
> must have 1-2 years experience.
employment wants.