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Sales Executive - Outdoor (Tiles)

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We are seeking a motivated and experienced Outdoor Sales Executive with a background in the tiles industry. The ideal candidate will be responsible for driving sales, building relationships with clien

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Receptionist

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POSITION OBJECTIVE· The position is responsible to welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and d

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Sales Promoter - Electronics | Dubai & Abu Dhabi (Permanent Role)

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Responsible to assist the costumer. Responsible to illustrate product uses and offer hand out flyers.Demonstrating and providing information on promoted products for mobile & accessories.

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Electrician

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Install, maintain, and repair electrical systems and equipment.Inspect electrical systems and equipment to identify and resolve issues.Ensure compliance with electrical codes and safety standards.Cond

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Sales Associate

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The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experiencePerform various operational du

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Marketing Specialist

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Position Purpose The Marketing Specialist will play a key role in driving our marketing initiatives, promoting the mall's unique brand, and ensuring consistent engagement with our target audien

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Purchase Officer

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Identify and evaluate potential suppliers, negotiate prices and terms of agreements.Maintain accurate records of purchases, pricing, and inventory levels.Collaborate with internal stakeholders to ensu

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Call Center/Customer Service Agent - Retail (Dubai)

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Serve as the frontline representative for the company, providing exceptional customer service through various channels including phone calls and emails.Engage with customers to understand their needs,

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Junior Buyer - Infant baby fashion Toddler Boys

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Junior Buyer Baby fashion & Toddler Boys Responsible for creating & implementing buying and product strategy and tactical plans for kids dept.Products must reflect the retail trends at best co

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Senior Executive - Corporate Social Responsibility (CSR)

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Program Development and Implementation:Assist in developing sustainable social and community programs focusing on health & well-being, education, and disaster relief.Contribute to program lifecycle

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HR Assistant

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Recruitment - Screening candidates & scheduling interviews.Preparing offer letters, warning letters, salary certificates, etc.Preparing overtime sheet.PayrollMedical Insurance - Addition & DeletionAtt

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Travel Retail Manager (Global)

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The primary role of this position will be to prospect for new partners by networking through relationships with all regions/countries of Travel Retail. He must plan sales approaches that will convince

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Sales Associate - Russinan Speaker

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Engage with Russian -speaking customers to understand their needs and provide tailored product recommendations, ensuring a personalized shopping experience.Utilize deep product knowledge to educate cu

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Retail Store Manager - Mobile Phones and Electronics

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Oversee day-to-day operations of the retail store, including managing staff, inventory, and customer service.Develop and implement sales strategies to drive revenue and achieve sales targets.Ensure th

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Sales Associate

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Build and maintain strong relationships with customers to drive sales and achieve targets.Provide exceptional customer service and assist customers with product selection and inquiries.Actively engage

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Finance Controller

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Oversees the financial operations of the company, including budgeting, forecasting, and financial reporting.Develops and implements financial policies and procedures to ensure compliance with regulati

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Japanese Translator/secretary

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Responsible for all interpretation task i.e. read through the original documents and modify in the objective language, ensuring that the importance of the source content is retained.Translating all te

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Sales Associate

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·The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experiencePerform various operational

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Contract Sales Promoter - 6 Months Contract (Own Visa Holder only)

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Actively promote our products to walk-in customers, emphasizing their features and benefits.Submit weekly updates on customer traffic and frequently asked questions.Prepare monthly reports - customer

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Document Controller - Retail

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Job Responsibilities· 5+ years of experience in CAD drafting, administrative and documents controller role· Sound knowledge of latest version of Autocad is expected to achieve accurate LOD drawing

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Graphics Designer

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Role/Purpose of the jobRole will be to conceptualize, ideate and create visual representations, in both print and digital media. The ideal candidate will have expert knowledge of current design soft

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Sales Advisor - Indoor Sales

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We are seeking a dynamic and customer-focused Sales Advisor to join our indoor retail sales team. The ideal candidate will have a passion for retail, excellent communication skills, and a strong abili

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HSE Coordinator

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HSE Strategy: Develop and implement HSE Management Systems aligned with group policies and local laws.Establish project safety standards meeting organizational, local and international legal re

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Floral & Event Designer

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· Prepare, plan and visualize floral designs adhering to design elements and trends and providing sense of artistry and creativity, using the necessary drawing software and tools.· Maximize visual a

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Digital Marketing Manager

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Social Media Management:· Develop, execute, and manage comprehensive social media strategies across various platforms.· Create engaging and shareable content, including text, image, and video cont

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ERP TECHNICAL CONSULTANT

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• Providing Technical and Functional responsibilities,• Implementation & Functional Support for Microsoft Dynamics AX/ Dynamic 365,• Coordinating with D365 vendor throughout the Software Develop

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Administrator

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Work Order Management:Ensure that Work Orders (WOs) are received by the contractor on a daily basis.Receive and maintain an updated log of WOs from the contractor.Salesforce Administration:Upload WOs

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Operations Assistant /Customer Service Assistant

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· Prepare & Collect Delivery Notes and Bill of Materials for all works executed.· Issuance of materials to Retail, Palace and corporate (BOM).· Ensure all documents for invoicing are properly filed

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Female Sales Expert - Luxury Retail (Russian Speaking Only)

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Product Knowledge:Acquire in-depth knowledge of the products or services being promoted.Stay updated on new features, specifications, and benefits. Customer Engagement:Approach customers in a frien

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Associate Customer Service

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Customer Engagement: Greet and welcome customers as they enter the store, providing a warm and inviting atmosphere.Help and provide product information to customers, helping them make informed

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Sales Executive - Outdoor (Tiles)


We are seeking a motivated and experienced Outdoor Sales Executive with a background in the tiles industry. The ideal candidate will be responsible for driving sales, building relationships with clients, and expanding our market presence. This role is ideal for someone with excellent communication skills, strong product knowledge, and a proactive approach to customer engagement.


Key Responsibilities:

  • Sales and Client Acquisition: Identify and pursue new business opportunities, and actively seek out new customers, including contractors, architects, and builders.
  • Product Presentations: Conduct engaging product demonstrations and presentations to showcase the range, quality, and application of our tiles to potential clients.
  • Relationship Management: Build and maintain long-term relationships with clients, offering support and after-sales service to foster loyalty.
  • Market Analysis: Stay updated with market trends, competitor offerings, and customer needs to inform product positioning and strategy.
  • Sales Targets: Meet or exceed monthly and quarterly sales targets and KPIs.
  • Order Coordination: Work closely with internal teams to ensure timely order processing, delivery, and resolution of any customer issues.
  • Reporting and Feedback: Provide regular sales reports, insights, and feedback on market trends, product reception, and customer preferences.

Key Requirements:

  • Experience: Minimum 2-3 years of experience in outdoor sales within the tile industry or a closely related sector.
  • Product Knowledge: Strong understanding of tile types, applications, and installation requirements.
  • Communication Skills: Excellent verbal and written communication skills; able to engage effectively with various types of clients.
  • Negotiation Skills: Ability to negotiate prices, handle objections, and close deals.
  • Driving License: Must possess a valid driver’s license, as the role requires extensive travel within the assigned region.
  • Education: Bachelor’s degree in Sales, Marketing, Business, or a related field is preferred, though relevant work experience may substitute.

Benefits:

  • Competitive salary with attractive commission structure
  • Vehicle allowance or company-provided vehicle
  • Health and wellness benefits
  • Opportunities for professional development

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Receptionist

POSITION OBJECTIVE

· The position is responsible to welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instruction.

· Maintains security by following procedures; monitoring logbook and issuing visitor badges.

· Serve visitors by greeting, welcoming, directing and announcing them appropriately.

· Answer, screen and forward any incoming phone calls while providing basic information when needed.

· Receive and sort daily mail/deliveries/couriers.

· Maintain security by following procedure and controlling access (monitor logbook, issue visitor badges).

· Update appointment calendars and schedule meetings/appointments.

· Perform other clerical duties such as filing, photocopying, collating, faxing etc.

Perform other duties (i.e., gate pass application, salary certificate and NOC request

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Sales Promoter - Electronics | Dubai & Abu Dhabi (Permanent Role)

  • Responsible to assist the costumer.
  • Responsible to illustrate product uses and offer hand out flyers.
  • Demonstrating and providing information on promoted products for mobile & accessories.

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Electrician

  • Install, maintain, and repair electrical systems and equipment.
  • Inspect electrical systems and equipment to identify and resolve issues.
  • Ensure compliance with electrical codes and safety standards.
  • Conduct preventative maintenance on electrical systems and equipment.

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Sales Associate

The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience

Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager


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Marketing Specialist


Position Purpose

The Marketing Specialist will play a key role in driving our marketing initiatives, promoting the mall's unique brand, and ensuring consistent engagement with our target audiences. The Marketing Specialist will collaborate closely with internal teams and external partners to develop, implement, and monitor effective marketing campaigns that align with company's vision of exclusivity and elegance.


Principal Accountabilities:

  • Campaign Development: Plan, execute, and evaluate marketing campaigns, ensuring bilingual communication (Arabic and English) across all media.
  • Content Creation: Create and manage compelling content for various marketing channels, including social media, websites, and email marketing, in both languages.
  • Brand Management: Maintain and enhance company's brand image by ensuring consistent messaging across all touchpoints.
  • Event Marketing: Coordinate and promote events, exhibitions, and promotional activities hosted by the mall, ensuring maximum audience engagement.
  • Market Research: Conduct market research to identify trends, consumer behavior, and competitor activities, providing insights for strategic planning.
  • Customer Engagement: Develop strategies to increase footfall, enhance customer experience, and promote loyalty programs.
  • Social Media Management: Oversee and manage company's social media presence on platforms like Instagram, Facebook, Twitter, etc., in both Arabic and English.
  • Advertising & Media Relations: Manage relationships with local and international media outlets, overseeing the placement of print, online, and outdoor advertising.
  • Performance Analysis: Track, analyze, and report on the performance of marketing initiatives, using insights to optimize future campaigns.
  • Collaboration: Work closely with internal departments such as retail and operations teams, and liaise with external partners including PR agencies, advertising agencies, and media partners.

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Purchase Officer

  • Identify and evaluate potential suppliers, negotiate prices and terms of agreements.
  • Maintain accurate records of purchases, pricing, and inventory levels.
  • Collaborate with internal stakeholders to ensure timely delivery of goods and services.
  • Monitor and analyze market trends and competitor activity to identify opportunities for cost savings.
  • Review and approve purchase orders and ensure adherence to company policies and procedures.
  • Resolve supplier performance issues and maintain good supplier relationships.
  • Stay updated with industry regulations and best practices in procurement.
  • Conduct regular supplier evaluations and performance reviews.
  • Use purchasing software and tools to manage procurement processes effectively.

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Call Center/Customer Service Agent - Retail (Dubai)

  • Serve as the frontline representative for the company, providing exceptional customer service through various channels including phone calls and emails.
  • Engage with customers to understand their needs, address inquiries, and resolve issues promptly and effectively.
  • Demonstrate empathy and active listening skills to ensure a positive customer experience during interactions.
  • Utilize knowledge of products or services to offer personalized solutions and recommendations to customers.
  • Collaborate with cross-functional teams to advocate for customer needs and drive continuous improvement in service delivery.
  • Document customer interactions accurately and thoroughly in the CRM system to maintain a comprehensive record of customer communication.
  • Strive to exceed performance metrics such as first call resolution, average handling time, and customer satisfaction scores.
  • Stay updated on company policies, procedures, and product/service offerings to provide accurate information to customers.
  • Uphold a professional and courteous demeanor in all customer interactions, reflecting the company's commitment to excellence in customer service

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Junior Buyer - Infant baby fashion Toddler Boys


Junior Buyer Baby fashion & Toddler Boys


  • Responsible for creating & implementing buying and product strategy and tactical plans for kids dept.
  • Products must reflect the retail trends at best commercial value, thereby ensuring delivery of sales and margins for the department.
  • Responsible for ensuring smooth buying operations through effective product planning, negotiation with suppliers,
  • Adequate stock management to meet the strategic goals of the department.
  • Build and communicate product strategy per season.
  • Have good understanding of trend and customer and convert the same into commercial product.
  • Responsible for negotiating the price and ensuring delivery arrangements with Suppliers/Vendors within a set timeline.
  • Build good communication with diff stake holders like design, planning, retail, sourcing, Quality and E-comm teams for the process of range direction and selection.
  • Maintain a good retail interface with territories on stock management and product feedback.
  • Liaise with VM & marketing team for effective product launch, visual display & media campaigns.· Deliver the sales and profit targets for the department.
  • Determine the buying requirements and formulates the buying plan along with planning as per budget for the assigned category, based on the analysis of the historical trends and future forecasts.
  • Identify and shortlist potential vendors as partners and negotiating the cost in line with desired level of margins.
  • Assure pre-production quality check is executed in a timely manner with quality control team collaboration.
  • Critical path management from merch direction to final stock received.
  • Provide inputs to sourcing department for sourcing strategy for the department.
  • Ensure constant cost reduction measures through centralized bulk buying and/ or selecting appropriate vendor mix
  • Review of shipment tracking and product approvals.
  • Conduct periodic store visits along with business manager to collect feedback from the stores and about competition to benchmark product range, quality and pricing
  • Gather information on fashion trends through trade shows/inspirational trips and utilise the same in building competitive product proposition.

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Senior Executive - Corporate Social Responsibility (CSR)

Program Development and Implementation:


  • Assist in developing sustainable social and community programs focusing on health & well-being, education, and disaster relief.
  • Contribute to program lifecycle activities, including planning, execution, and measurement, to ensure the successful delivery of CSR initiatives.

Stakeholder Collaboration:

  • Collaborate with various brands and business functions to identify and leverage opportunities aligned with Landmark Group's strategic social objectives.
  • Manage and maintain relationships with external stakeholders, including public, private, and social sector partners, to support program implementation.

Reporting and Communication:


  • Report on the progress and outcomes of social programs, ensuring alignment with industry-standard sustainability and community investment indicators.
  • Support the creation and execution of communication strategies that promote CSR initiatives internally and externally, raising awareness and encouraging participation.

Performance Monitoring and Continuous Improvement:


  • Stay informed about best practices in sustainability and community investment to enhance program effectiveness.
  • Contribute to the continuous improvement of CSR initiatives by analyzing program performance and recommending enhancements.

Cross-functional Collaboration:

  • Build strong cross-functional relationships to foster a collaborative environment that supports the achievement of common CSR goals.
  • Engage with senior management and other stakeholders to align CSR initiatives with broader business objectives.

Event and Project Management:


  • Assist in organizing and managing events related to CSR initiatives, ensuring smooth execution and stakeholder engagement.
  • Demonstrate flexibility and resilience in managing multiple projects in a dynamic work environment.

Travel and On-ground Support:


  • Travel as required to support program implementation, stakeholder engagement, and on-ground activities related to CSR projects.

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HR Assistant

  • Recruitment - Screening candidates & scheduling interviews.
  • Preparing offer letters, warning letters, salary certificates, etc.
  • Preparing overtime sheet.
  • Payroll
  • Medical Insurance - Addition & Deletion
  • Attendance
  • Handling employee queries
  • Filing of documents



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Travel Retail Manager (Global)

The primary role of this position will be to prospect for new partners by networking through relationships with all regions/countries of Travel Retail. He must plan sales approaches that will convince & influence potential partners to do business with the Company.
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He will also need to manage and grow accounts by offering/presenting new ranges & updating portfolios. Strategic planning is a must, since it is the Travel Retail Managers responsibility to develop the pipeline of new business coming into the company. This requires a thorough knowledge of the market.

New Business Development:

· Prospect for potential new Travel Retail opportunities around the globe and increase the company's size, revenue and market share.

· Meet potential partners to ensure a robust/Strong/Accurate data pipeline for global opportunities by growing, maintaining, and leveraging your network and visiting trade shows.

· Participate in pricing the proposition to the customers.

· Make the required investment choices to yield sufficient ROI.

Existing Partnerships:

· Present new products to develop & enhance existing relationships

· Collaborate with internal colleagues, personnel in sales, marketing, logistics, and store formation to meet customer’s needs.

· Organize and coordinate strategies with current product line and align with customers.

· Manage, plan and forecast stock levels in store.

· Plan the day-to-day activities and thrive to increase sales out while reducing stock risk.

Business Development Planning:

· Participate in industry gatherings, such as conferences and association events, and offer insights and updates on current market and creative trends.

· Consult with middle and upper-level management to discuss current business trends to create new products and distribution channels.

· Discover possibilities for advertising initiatives and channels for dissemination/Spreading that will result in a boost in revenue.

· Identify and develop the company's special characteristics and unique selling points by understanding the market and competitors.

Management and Research:

· Submit weekly progress reports and forecast sales targets.

· Track and record activity on accounts and help to close deals to meet these targets.

· Work with marketing staff to ensure that prerequisites are fulfilled in a timely manner.

· Understand the company goal and purpose so that they will continue to enhance the company's performance.

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Sales Associate - Russinan Speaker

  • Engage with Russian -speaking customers to understand their needs and provide tailored product recommendations, ensuring a personalized shopping experience.
  • Utilize deep product knowledge to educate customers about features, benefits, and potential applications, enhancing their purchasing decisions.
  • Process transactions accurately and efficiently using the POS system, maintaining a high level of customer satisfaction.
  • Collaborate with team members to achieve sales targets and contribute to a positive work environment that fosters teamwork.

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Retail Store Manager - Mobile Phones and Electronics

  • Oversee day-to-day operations of the retail store, including managing staff, inventory, and customer service.
  • Develop and implement sales strategies to drive revenue and achieve sales targets.
  • Ensure the store is visually appealing and merchandise is displayed effectively.
  • Train and mentor staff to provide exceptional customer service and product knowledge.
  • Analyze sales data and market trends to make informed business decisions.
  • Manage the store's budget and control expenses to maximize profitability.
  • Foster a positive working environment and resolve any staff conflicts or customer complaints.
  • Maintain accurate records of sales, inventory, and employee performance.
  • Collaborate with the marketing team to plan and execute promotional campaigns and events.
  • Stay updated on industry trends and competitor activities to stay ahead in the market.

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Sales Associate

  • Build and maintain strong relationships with customers to drive sales and achieve targets.
  • Provide exceptional customer service and assist customers with product selection and inquiries.
  • Actively engage in upselling and cross-selling to increase sales and maximize revenue.
  • Stay updated on product knowledge, features, and benefits to effectively communicate with customers.
  • Process customer transactions accurately and efficiently using the POS system.

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Finance Controller

  • Oversees the financial operations of the company, including budgeting, forecasting, and financial reporting.
  • Develops and implements financial policies and procedures to ensure compliance with regulations and best practices.
  • Monitors and analyzes financial performance, providing insights and recommendations to improve profitability and efficiency.
  • Manages cash flow and financial risk, ensuring adequate liquidity and minimizing financial exposure.
  • Collaborates with other departments to develop and track key financial metrics and performance indicators.
  • Prepares and presents financial reports to senior management and stakeholders, communicating complex financial information in a clear and concise manner.
  • Leads the annual financial audit process, coordinating with external auditors and ensuring timely and accurate completion of audit deliverables.
  • Manages relationships with banks, investors, and other financial institutions, negotiating terms and ensuring compliance with loan covenants and financial agreements.
  • Implements and maintains internal controls to safeguard company assets and ensure accurate financial reporting.
  • Stays up-to-date with industry trends and regulatory changes, proactively identifying opportunities and risks that may impact the company's financial performance.

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Japanese Translator/secretary

  • Responsible for all interpretation task i.e. read through the original documents and modify in the objective language, ensuring that the importance of the source content is retained.
  • Translating all text from English to Japanese and vice versa.

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Sales Associate

·The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience

Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager

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Contract Sales Promoter - 6 Months Contract (Own Visa Holder only)

  • Actively promote our products to walk-in customers, emphasizing their features and benefits.
  • Submit weekly updates on customer traffic and frequently asked questions.
  • Prepare monthly reports - customer feedback and comments.
  • Address significant issues encountered during work in a proactive manner.
  • Language proficiency required: English.

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Document Controller - Retail

Job Responsibilities

· 5+ years of experience in CAD drafting, administrative and documents controller role

· Sound knowledge of latest version of Autocad is expected to achieve accurate LOD drawings.

· Sound knowledge of MS office, MS outlook is expected for day to day reporting.

· 5+ years of experience in CAD and drafting

· Must be technically sound in terms of reading and understanding civil and MEP drawings to achieve accuracy

· Must be good communicator and interpersonal skills to coordinate with external stakeholders like tenants/brand representative, vendor project managers etc and internal stakeholders like RDD, Facility management, Project, and mall management team.

· On receiving the NTC from Leasing team, detail civil and MEP LOD to be created as per site condition, site verification to be coordinated with TDC for accuracy. LOD to be shared with tenant in intro email within 24 hours from NTC received

· Sharing Introduction Mail to tenant with LOD – Verified by assigned TDC’s

· Sharing Temporary Hoarding dimension + Artwork/hoarding criteria to share with Tenant representative ( For existing Hoardings and new Hoardings ) to receive the art work as a separate mail after the intro mail and follow up

· Temporary Hoarding criteria to share with tenants who are vacating where the scope of hoarding comes under the vacating tenant as per the lease clause, sticker to be done by Mall team.

· Hoarding creative once received from tenant to be shared with Marketing Manager for OAM and with HOD for rest of the properties and follow up for approvals.

· Coordinate and assist TDCs to schedule Design and Fitout kick off meetings and sharing the MOM received from respective TDC with tenant. Kick off meeting must be done within 1 week of introduction mail sent date.

· Follow up on the Hoarding graphics to ensure the execution done in 3 days time and to escalate with HOD if the installation is delayed

· Track the handover and opening date as per received NTC, if tenant delaying Design submissions, site handover, fitout progress, opening as per lease agree date, delay letters to be prepared and cross checked with HOD for content accuracy and get signature from HOD and further forwarding with Tenant representative

· Sending Reminders to HOD for concept design and civil drawings and Sajil & Umaise for MEP drawings reviews if its delayed, all reviews to be shared with tenants within 3 working days from the submission received

· Admin has to request for the Leasing & financial clearance in advance to 7 days before the targeted opening date

· In coordination with assigned TDCs, MEP drawings request mail to be share with the Tenant representative once the 3D concept with ceiling levels is approved by the HOD ( Confirm with Mr. Sajil for Avenues and Mr. Umaise for other outlets )

· Pre-Opening check list to be shared as received from the concerned TDC’s with the Tenant Authorized representatives and Fitout contractor ( Separating the scope of submissions. Few documents required from Tenant and Few from the Contractor )

· Mail to share with HM ,Concerned Mall GM, Accounts , FM / Maintenance , Leasing mentioning the store opening date ( Attaching the Generic Undertaking Letter collected from the Tenant on AMC’s attaching all the AMC’s)

· Sending store opening email to management/leasing with shopfront and interior photos on same or next day

· Adding tenant portal with new NTC-released tenants and updating all design submissions/reviews/approvals weekly

· Updating weekly RDD tracker reports every Wednesday with help of all TDCs for the project updates for their respective projects, any date change as per revised NTC to be updated

· Arranging weekly internal RDD review meeting with HOD and all TDCs for the work progress updates and to discuss and resolve any critical issues and challenges in the projects

· Archiving all drawings and preopening documents received from tenant and approvals from RDD.

· Uploading LOD, tenant proposed drawings, approvals from RDD, preopening documents on Lulu portal

Assisting HOD and TDCs with day to day activities like design and fit out kickoff meetings scheduling, design discussion meeting scheduling, invoices processing and coordination with

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Graphics Designer

Role/Purpose of the job

Role will be to conceptualize, ideate and create visual representations, in both print and digital media. The ideal candidate will have expert knowledge of current design software and be skilled in every step of the design process, from concept to final deliverable. Collaborating with multiple teams across the company, the graphic designer should be able to take written or spoken ideas and convert them into a design that connects. The successful candidate will have a thorough understanding of branding and marketing and be able to find the right style and layout for every project.

Responsible for:

• Scheduling project implementation and defining budget constraints

• Working with a wide range of media and using graphic design software

• Thinking creatively and developing new design concepts, graphics and layouts

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Sales Advisor - Indoor Sales

We are seeking a dynamic and customer-focused Sales Advisor to join our indoor retail sales team. The ideal candidate will have a passion for retail, excellent communication skills, and a strong ability to engage with customers to drive sales. As a Sales Advisor, you will be responsible for delivering an outstanding shopping experience, meeting sales targets, and providing expert advice on our products.

Key Responsibilities:

  • Customer Service: Greet and assist customers in a friendly and professional manner, ensuring a high level of customer satisfaction.
  • Product Knowledge: Develop and maintain a thorough understanding of the products and services offered by the store to provide accurate and helpful information to customers.
  • Sales: Achieve individual sales targets and contribute to store sales goals through effective sales techniques and upselling.
  • Merchandising: Assist with the presentation and organization of products on the sales floor to ensure a visually appealing environment.
  • Inventory Management: Monitor stock levels, assist with restocking shelves, and report any inventory issues to the Store Manager.
  • Point of Sale (POS) Operations: Process customer transactions accurately and efficiently using the POS system.
  • Customer Relationship Management: Build and maintain strong relationships with customers, encouraging repeat business and customer loyalty.
  • Team Collaboration: Work closely with colleagues to ensure a smooth operation and a positive shopping experience for customers.
  • Feedback and Reporting: Provide feedback to the management team on customer preferences, product performance, and any other relevant insights.
  • Compliance: Adhere to company policies, procedures, and safety standards at all times.

Qualifications:

  • Experience: Previous experience in retail sales or a customer service role is preferred.
  • Education: High school diploma or equivalent; additional training in sales or customer service is a plus.
  • Skills: Excellent communication and interpersonal skills.
    Strong sales and negotiation skills.
    Ability to work in a fast-paced environment.
    Proficiency in using POS systems and basic computer skills.
  • Personal Attributes: Customer- oriented with a positive attitude.
    Self-motivated and goal-driven.
    Ability to work effectively as part of a team.

Working Conditions:

  • Hours: Flexible working hours, including weekends and holidays.
  • Environment: Indoor retail environment with extended periods of standing and interaction with customers.

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HSE Coordinator

HSE Strategy:

  • Develop and implement HSE Management Systems aligned with group policies and local laws.
  • Establish project safety standards meeting organizational, local and international legal requirements.
  • Co-ordination with stakeholders, Contractors and third-party operations on Warehouse /DC improvements and fit out works to maintain / upgrade the Warehouse / DC safety standards as per NFPA / Dubai civil defense latest guidelines.
  • Maintain an updated record on HSE statistics and strong computer skills in MS word / Power point /Excel products

Execution:

  • Review the HSE management system for effectiveness and compliance, suggesting improvements.
  • Keep an updated action plan for Water leak, Rainwater flooding, Pre fire plan and other emergency situations and periodic training on the same to improve the emergency response and quick recovery.
  • Develop and update risk assessments, HSE procedures, Guidelines & SOPs, Warehouse access management including visitors, CCTV operations and other warehouse operations.
  • Ensuring the Compliance of the SOPs for warehouse with the in-house Concepts and business operations in line with Local Authority and international Guidelines.
  • Strong mechanical and electrical aptitude with knowledge of material handling/conveyor system
  • Good understanding of safe work practices for Working at Heights, Isolation of Energy, Electrical Safety, Mobile Plant, Powered Industrial trucks, Hot Works, LOTO compliance & PPE in compliant with JAFZA regulations
  • Ensure safe operation of solar power generation plant set up at the site, ensuring all the preventive and protection measures, periodical safety measures were in place.
  • Ensure strict safe Loading bay protocols for storage, Materials handling and storage
  • Ensure effective vehicle traffic management and ensure suitable protection to roads and buildings from soil erosion in place.
  • Ensure effective waste recycling and shall be kept at a safe distance from the main building. No open storage of the pallets was permitted.
  • Deliver and organize H&S training as per requirements at the site by preparing a training calendar.
  • In-line with local regulations, staff are to be trained in basic fire warden and first aid by DCD/DCAS approved training vendor.
  • Coordinate fire drills, ERP tests, and emergency services communication. Perform regular HSE audits and report them digitally (E.g., Safety Culture reporting) and ensure PPE, Smoking / No naked flame policy compliance.
  • Manage safety inductions, site inspections, and internal audits and periodic air quality/ Noise monitoring
  • Ensure the Lifting gears certification, operators’ certification for every Equipment's at site and manage site security operations.
  • All work permits are issued upon evaluation of the contractor’s method statement, risk assessment and other related documents. Ensure Compliance & enforcement action in terms of insurance & legal norms
  • 100% Impairment notification to Insurance for very hot work and critical Fire system shutdown.
  • Oversee the contractors and service provider compliance with HSE requirements and site security policy.

Monitoring:

  • Reporting all the incidents including near misses, First aid & property damage cases. Identifying RCA to initiate corrective actions. Maintaining a dashboard for all the issues raised on a digital platform with live status.
  • Enhance safety through meetings, audits, PTW compliance, LOTO monitoring, and ensuring physical security compliance with regulations and site policies.
  • Monitoring the performance of the AMC vendors maintaining the Fire and Life safety systems.

Update:

  • Report monthly HSE statistics to senior management and other stakeholders.
  • Prepare weekly/monthly HSE reports and safety alerts from incident investigations.
  • Renewal of HSE NOC and site OFC – Coordinate with Authority on-site inspection, action on observation closure and report submission.
  • Insurance Audit - Prepare the audit review documents and assist during the Insurance Audit. Co-ordinate on closure and implementation of the highlighted points (reasonably possible). Provide the close-out report with action taken/planned for the highlighted points. Assist in implementing risk reduction management / compliance of insurance RR recommendations.
  • Upkeep of all the HSE documents at site as per the Management and authority compliance.
  • Monthly review of the Fire AMC vendor performance evaluation and periodic meetings with vendors for maintaining the Life and fire system fault free.
  • This role requires proactive monitoring and continuous improvement of health, safety, and environmental practices. The executive will report to the HSE Manager and ensure the safety of all the people at the warehouse.

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Floral & Event Designer

· Prepare, plan and visualize floral designs adhering to design elements and trends and providing sense of artistry and creativity, using the necessary drawing software and tools.

· Maximize visual appeal of Camelia retail premises in an innovative style to attract sales, on seasonal and occasional basis.

· Coordinate with Marketing for Camelia unique identity and captivating branding designs.

· Working closely with clients to understand their vision and preferences, providing expert recommendations, competitive proposals and quotations submissions

· Consult with Assistant Head Florist for feasibility (Technical and financial) before designing customized floral arrangements.

· Create professional relationships with corporate clients, florists, wedding planners, hospitality professionals to improve the sales opportunities.

· Ensure quality control of products and events.

· Managing projects, including budgeting, scheduling, and coordinating with Purchasing, logistics and florist team. Managing on site set-ups execution to ensure client satisfaction and adherence to HSE.

· Staying updated with the latest trends in design and décor. Provide feedback to Operations Manager about Market Trends and requirement to align Camelia to the high standards.

· Assume the Assistant Head Florist role during his/her absence.

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Digital Marketing Manager

Social Media Management:

· Develop, execute, and manage comprehensive social media strategies across various platforms.

· Create engaging and shareable content, including text, image, and video content.

· Monitor and analyze social media performance metrics to optimize campaigns and enhance brand visibility.

Digital Marketing Campaigns:

· Plan and execute end-to-end digital marketing campaigns aligned with business goals.

· Utilize SEO, SEM, and other digital marketing tools to increase online traffic and conversion rates.

· Collaborate with cross-functional teams to ensure consistency in messaging and branding across all channels.

Content Creation:

· Develop compelling and relevant content for digital platforms, including website, blogs, and social media.

· Ensure that all content is aligned with the brand's voice and values.

· Stay updated on industry trends and incorporate them into content strategies.

Analytics and Reporting:

· Monitor and report on the performance of digital marketing efforts using analytics tools.

· Provide insights and recommendations for continuous improvement.

· Utilize data-driven decision-making to adjust strategies for maximum impact.

Email Marketing:

· Design and implement effective email marketing campaigns to nurture leads and engage customers.

Optimize email campaigns for deliverability and conversion

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ERP TECHNICAL CONSULTANT

• Providing Technical and Functional responsibilities,

• Implementation & Functional Support for Microsoft Dynamics AX/ Dynamic 365,

• Coordinating with D365 vendor throughout the Software Development lifecycle process

• Customizing elements of the ERP software system,

• Adjusting the user interface and usability of ERP software,

• Vendor Management,

• Daily ERP Support in Current System (AX 2009)

• Development in Current System (AX 2009)

• User and rights maintenance in ERP

• New promotion and offer active in current system

• D365 F&O Implementation.

• Insure task delivery in D365 F&O

• Updating status of ongoing implementation

• Environment detail and LCS maintenance for D365

• Communication with current Microsoft Partner

• Discussion for costing and customization work

• Analyzing the delivered work

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Administrator

  • Work Order Management:
  • Ensure that Work Orders (WOs) are received by the contractor on a daily basis.
  • Receive and maintain an updated log of WOs from the contractor.
  • Salesforce Administration:
  • Upload WOs to the Salesforce system in a timely manner.
  • Update Service Request (SR) status in Salesforce, ensuring accuracy and completeness.
  • Verify that completed WOs include customer signatures before uploading.
  • Follow up on WOs that require further action and report back in Salesforce for redirection to the Customer Hub Team.
  • Cross-check and update the system with rejected WOs (Out of DLP) before returning them to the Customer Hub Team.
  • Update Salesforce with information regarding "No Access" appointments, redirecting them to the Customer Hub Team for rebooking.
  • Coordination & Support:
  • Provide daily coordination support to the team lead, assisting with various tasks to ensure smooth workflow.

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Operations Assistant /Customer Service Assistant

· Prepare & Collect Delivery Notes and Bill of Materials for all works executed.

· Issuance of materials to Retail, Palace and corporate (BOM).

· Ensure all documents for invoicing are properly filed- signed and stamped for timely invoicing of all work orders.

· Monitor, apply and follow up for gate passes except GHQ.

· Assist in preparing and submission of proposals & quotations for the Contacted corporates flower delivery (scope remains under contact) in coordination with Assistant Head Florist/ Senior Floral Designer.

· Monitor vases / accessories issuance and return and Keep vases log (in/ out). Inform concerned department about any discrepancy and ensure the return or payment is completed.

· Consolidate designs/photographs of all contracts and store in shared folder with assigned arrangement names, in coordination with the Assistant Head Florist.

· Maintain Vases Inventory.

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Female Sales Expert - Luxury Retail (Russian Speaking Only)

Product Knowledge:

  • Acquire in-depth knowledge of the products or services being promoted.
  • Stay updated on new features, specifications, and benefits.

Customer Engagement:

  • Approach customers in a friendly and approachable manner.
  • Initiate conversations to understand customer needs and preferences.

Demonstration:

  • Conduct product demonstrations to showcase features and functionality.
  • Highlight key selling points and advantages to potential customers.

Sales Generation:

  • Actively promote and sell products to achieve sales targets.
  • Utilize persuasive skills to encourage customer purchases.

Customer Assistance:

  • Provide assistance and information to customers regarding product details.
  • Address customer inquiries and resolve concerns effectively.

Visual Merchandising:

  • Ensure that the product display is visually appealing and attracts customer attention.
  • Collaborate with the store's visual merchandising team for effective displays.

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Associate Customer Service

Customer Engagement:

  • Greet and welcome customers as they enter the store, providing a warm and inviting atmosphere.
  • Help and provide product information to customers, helping them make informed purchasing decisions.
  • Address customer inquiries, concerns, and requests promptly, ensuring their needs are met effectively.

Product Knowledge:

  • Develop a comprehensive understanding of our furniture product range, features, benefits, and pricing.
  • Provide accurate and detailed information to customers, guiding them through various options based on their preferences and requirements.

Problem Resolution:

  • Handle customer complaints or concerns professionally and escalate complex issues to the appropriate higher-ups when necessary.
  • Offer solutions and alternatives to resolve problems, aiming to exceed customer expectations.
  • Handle return, refund, and exchange of the purchased items

Team Collaboration:

  • Collaborate with fellow associates and team members to create a positive and cohesive work environment.
  • Share insights and feedback from customer interactions to contribute to the improvement of customer service processes.

Store Operations:

  • Support in-store events, promotions, and sales initiatives to drive foot traffic and boost revenue.

employment wants.