Role: VP - Retail Middle EastSector: Management Location: KuwaitSalary: ?180k per year + tax free
Role: Managing Director - Multi County role - Middle EastSector: Management Location: KuwaitSalary: Market related
Role: Operations Manager - Brand New Concepts Launching in KuwaitSector: Management Location: KuwaitSalary: Market related
Our client is a specialist in radio communication and is looking for a Radio / IT Engineer.
Our client is a specialist in radio communication and is looking for a Senior Technician- Wireless to join their team.Job descriptionInstallation, Fault attendance and maintenance of Radio Communicati
Our client is a specialist in radio communication and is looking for a Radio / IT Engineer.
Our client is a specialist in radio communication and is looking for a Senior Technician- Wireless to join their team.Job descriptionInstallation, Fault attendance and maintenance of Radio Communicati
Staff Nurse1 Identifies patient care requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand care requirements.2 Establishes a co
My client is a specialist radio communications company looking for a business Development Manager with immediate effect to join their team in UAE
My client is a specialist radio communications company looking for a Radio engineer with immediate effect to join their team in UAEThe role 1. Programming radio equipment. 2. Inputting frequencies to
We are looking for experienced sales professionals to develop and sell advertising and marketing campaigns to new and existing clients in UAE. .
Role: HEAD OF HR REQUIRED - HOSPITALITY - KUWAIT!Sector: HR Location: KuwaitSalary: Market relatedExcellent opportunity for an experienced HR Director to head up the team here in Kuwait!For this HR D
Role: Executive Sous Chef - Top Dubai Luxury Hotel!Sector: Culinary Kitchen Location: DubaiSalary: ?4.5k per month + .Excellent opportunity for a dynamic and creative Exec Sous Chef to join the kitch
Role: Operations Managers needed in KuwaitSector: Management Location: KuwaitSalary: Market related
Role: ASSISTANT GENERAL MANAGER - STUNNING RESTAURANT, DUBAI!!Sector: Management Location: DubaiSalary: ?3.3k per month + all inclusive and dependent upon experience
Role: DIRECTOR OF MARKETING - 5* QATAR!Sector: Marketing Location: QatarSalary: Market related
Sales and Telemarketing Lady Required For Training Company in Dubai AlNahda.
If this describes you ** Bilingual and Fluent in Both Languages* Customer-service oriented* Outgoing & Kind* Passionate & Motivated* then, APPLY TODAY!Being a TeleTech Bilingual Customer Service Assoc
Senior TrainerThe GLD Trainer position holds primary responsibility for global facilitation and effective implementation of TeleTech Leadership Institute (TLI) curricula and initiatives. In addition
At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutionize the customer e
Recruit quality talent to meet aggressive associate hiring requirements for specific clients. They also assist in general and administrative (G&A) recruiting in support of TeleTech?s business units. T
Licensed Healthcare Insurance Sales Agents -TeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agents to support a nationally-re
Role: BUTCHERS NEEDED IN QATAR! AMAZING OPPORTUNITYSector: Culinary Kitchen Location: DohaSalary: Market related
Role: EXPERIENCED WAITERS REQUIRED FOR ALL DAY DINING - RELOCATE TO QATARSector: Restaurant Location: Doha ProvinceSalary: ?250 per month + excellent benefits+ package
Role: BARTENDERS REQUIRED - AWESOME JAPANESE CONCEPT - DUBAISector: Bid and tender Location: DubaiSalary: ?360 - 720 per month + tips
Instructional Designer TeleTech is helping organizations transform the customer experience. The world has changed. Innovative technologies, social media, high customer expectations, and an interconn
Regional Marketing Manager - 8551BRThe worlds largest and fast growing provider of workspace solutions has an opening for a Regional Marketing Manager. The Manager will deliver the marketing KPIs and
Sr. Manager, Voice EngineeringAttract, develop & engage a world-class workforceAbout TeleTech For more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As t
Senior Financial Analyst, Customer Technology Services Our FocusTeleTech is bringing humanity back to business. Our company was founded more than three decades ago on one guiding principle: Custome
Full Time Orthodontist wanted for a leading dental practice in Dubai. Must be European qualified. Candidates will be considered who are currently living in Dubai and also those who are looking to relo
Role: VP - Retail Middle East
Sector: Management
Location: Kuwait
Salary: ?180k per year + tax free
Role: Managing Director - Multi County role - Middle East
Sector: Management
Location: Kuwait
Salary: Market related
Role: Operations Manager - Brand New Concepts Launching in Kuwait
Sector: Management
Location: Kuwait
Salary: Market related
Our client is a specialist in radio communication and is looking for a Radio / IT Engineer.
Our client is a specialist in radio communication and is looking for a Senior Technician- Wireless to join their team.
Job description
Installation, Fault attendance and maintenance of Radio Communication Systems
Requirements
1. Higher Diploma in Communication Engineering or in Electronics
2. Experience in Radio Communication Systems and terminal devices
3. Min of 3 years experience in Telecommunication field.
Our client is a specialist in radio communication and is looking for a Radio / IT Engineer.
Our client is a specialist in radio communication and is looking for a Senior Technician- Wireless to join their team.
Job description
Installation, Fault attendance and maintenance of Radio Communication Systems
Requirements
1. Higher Diploma in Communication Engineering or in Electronics
2. Experience in Radio Communication Systems and terminal devices
3. Min of 3 years experience in Telecommunication field.
Staff Nurse
1 Identifies patient care requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand care requirements.
2 Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
3 Promotes patient's independence by establishing patient care goals; teaching patient, friends, and family to understand condition, medications, and self-care skills; answering questions.
4 Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments; following hospital and nursing division's philosophies and standards of care set by state board of nursing, state nurse practice act, and other governing agency regulations.
5 Resolves patient problems and needs by utilizing multidisciplinary team strategies.
6 Maintains safe and clean working environment by complying with procedures, rules, and regulations; calling for assistance from health care support personnel.
7 Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
8 Documents patient care services by charting in patient and department records.
9 Maintains continuity among nursing teams by documenting and communicating actions, irregularities, and continuing needs.
10 Maintains patient confidence and protects operations by keeping information confidential. title:nurse, registered
11 Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
12 Maintains nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; using equipment and supplies as needed to accomplish job results.
13 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
14 Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
15 Contributes to team effort by accomplishing related results as needed.
My client is a specialist radio communications company looking for a business Development Manager with immediate effect to join their team in UAE
My client is a specialist radio communications company looking for a Radio engineer with immediate effect to join their team in UAE
The role
1. Programming radio equipment.
2. Inputting frequencies to radios.
3. Perform other duties as required.
We are looking for experienced sales professionals to develop and sell advertising and marketing campaigns to new and existing clients in UAE. .
Role: HEAD OF HR REQUIRED - HOSPITALITY - KUWAIT!
Sector: HR
Location: Kuwait
Salary: Market related
Excellent opportunity for an experienced HR Director to head up the team here in Kuwait!
For this HR Director role, we need an HR Director who has strong Gulf experience and if you have Kuwait experience, then even better! Driven, dynamic and effective with a real passion for people and forward thinking vision??
The ideal candidate for this HR Director role will be currently be holding a similar job title in a good quality restaurant group of 5* hotel. Excellent communication, management and organisational skills are required.
Role: Executive Sous Chef - Top Dubai Luxury Hotel!
Sector: Culinary Kitchen
Location: Dubai
Salary: ?4.5k per month + .
Excellent opportunity for a dynamic and creative Exec Sous Chef to join the kitchen team of this famous hotel! We are seeking a candidate with international experience in 5* luxury hotel brands and who has a Michelin star background. The Executive Sous Chef will assist the Executive Chef in producing and maintaining a high standard of food preparation and presentation required by the hotel and assist with leading & inspiring a large brigade of multi-cultural chefs.
Role: Operations Managers needed in Kuwait
Sector: Management
Location: Kuwait
Salary: Market related
Role: ASSISTANT GENERAL MANAGER - STUNNING RESTAURANT, DUBAI!!
Sector: Management
Location: Dubai
Salary: ?3.3k per month + all inclusive and dependent upon experience
Role: DIRECTOR OF MARKETING - 5* QATAR!
Sector: Marketing
Location: Qatar
Salary: Market related
Sales and Telemarketing Lady Required For Training Company in Dubai AlNahda.
If this describes you *
* Bilingual and Fluent in Both Languages
* Customer-service oriented
* Outgoing & Kind
* Passionate & Motivated
* then, APPLY TODAY!
Being a TeleTech Bilingual Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech is looking for people who LOVE making customers happy. We are a company filled with high energy people with a willingness to put the customer's needs first.
In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service which you'll be assisting customers with. As a Customer Service Associate, you get to hear the satisfaction from your customer after you've been able to help them get the most out of their products or services.
Become a Member of the TeleTech Team
TeleTech has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in over 17 countries worldwide, handling approximately 3.5 million customer transactions daily. Its people just like YOU that make TeleTech a great place to work.
What we offer:
And here's the important stuff* TeleTech provides our associates with:
* Competitive salary
* Pay differential for bilingual
* Advancement and Career Opportunities
What we're looking for:
Motivation, Passion, Integrity. Those are just some of the attributes valued at TeleTech. Of course, there are some other requirements too. These include:
* High School Diploma or equivalent
* Bilingual proficiency in both written and verbal communications
* Competency using Microsoft Windows
* Exceptional Communication & Verbal skills
* Ability and desire to excel in a fast-paced work environment.
Are you ready to accept the challenge* Because TeleTech is ready for YOU!
Senior Trainer
The GLD Trainer position holds primary responsibility for global facilitation and effective implementation of TeleTech Leadership Institute (TLI) curricula and initiatives. In addition to corporate initiatives, the GLD Trainer will partner with their manager to coordinate, facilitate & support any Operational Leadership Development initiatives as requested by site or program leadership. This position is also required to support operational development by providing implementation support to GLD initiatives through conducting triad sessions, providing feedback on effective action plans and other activities as prioritized by GLD leadership. The GLD Trainer serves as a liaison between the GLD team and their respective sites by attending site based meetings and communicating to GLD management any relevant site issues and/or concerns.
As this position is the primary facilitator of leadership development curricula, the GLD Trainer is responsible for gathering and providing feedback to support the development and refinement of GLD and site based leadership development programs. The trainer must actively contribute ideas in the planning, execution and continuous improvement of activities/ courses/ policies/ processes.
At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive business transformational solutions, assisting our clients to revolutionize the customer experience. We are an award-winning premier technology services provider offering contact center, web and speech-enabled self-service applications with Professional Services, Premise and Cloud Services, CRM Integration, Managed Services and Unified Communications. We attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to our clients.
As a Monitoring Systems Senior Escalation Engineer you will help drive, deliver and support our premier solutions and service offerings around complex, enterprise-level hardware and software platforms.
You will be responsible for the staging and the operation of the our monitoring platform operations model within a hosted center and customer premised hardware/software solution platform. Your duties will include the following:
1. Documentation of the configured design for internal and external clients
2. Installation builds and customization
3. Debugging problematic software
4. Own software issues with vendor and support management
5. Assist in creation of toolsets based on customer need
6. Architect solutions for various internal projects
7. Server Staging
8. Daily operations of entire server environment
9. Hardware maintenance
Key skill requirements:
1. 2-3 years of demonstrated experience in Network/Storage/System Administration, including; Experience with installation, service and administration of a medium to large multi-server environments at the enterprise level
2. Minimum 2-3 years supporting and administering network devices and systems including: routers, firewalls, switches, storage arrays, server domains and virtualization technologies. Experience with SNMP monitoring applications: (SolarWinds or ScienceLogic)
3. Knowledge of common network services like DNS, Web Servers (IIS, Apache), FTP Servers, Email Servers, and Database Systems Administration
4. Detailed knowledge and demonstrated experience with Windows Server 2003/2008 logging and reporting concept
5. Demonstrated experience with the Microsoft Windows platform (XP, Vista, Win7, Windows Server (2000 - 2012 etc.)
6. Advanced troubleshooting experience across heterogeneous environments
7. Solid understanding of networking protocols TCP/IP, SMTP, FTP, HTTP, SNMP, Syslog, SSH etc.
8. Strong internal and external customer service skills
9. Strong troubleshooting skills
10. Strong documentation skills
Exceptional candidates will have one or many of the following development skills:
1. Java, C#/VB.NET, Python, Javascript, or PHP scripting
2. Mysql/Mssql (view, trigger, stored procedure, index, schema design and optimization)
3. Frameworks preference: 1) Spring 2) Hibernate 3) Ant/Maven Build
Recruit quality talent to meet aggressive associate hiring requirements for specific clients. They also assist in general and administrative (G&A) recruiting in support of TeleTech?s business units. This may include screening resumes and applications, conducting initial phone screens, administering TeleTech approved tests, scheduling onsite interviews, conducting interviews, making offers, and completing all associated paperwork for each individual hire. Recruiters may implement sourcing strategies and actively build relationships within the community to provide new sources of quality candidates. While they function as part of the Talent Acquisition team, they are also responsible for aggressive individual recruiting goals which are monitored daily and weekly. Recruiter must be able to quickly adapt plans and shift directions in order to meet changing client requirements and TeleTech processes. This is a challenging position that is suited for a high-energy individual who must be able to meet aggressive goals and timelines.
Key Performance Objectives
1. Achieve 100% of assigned associate recruiting targets. Recruiters recruit high quality candidates in order to meet daily, weekly, and monthly goals associated with each client hiring goal. Goals can be very aggressive ranging from 15-75 new hires per week, requiring screening 30-200 new applicants per week. Fifty percent of the job is screening these candidates and deciding whether to send them through the full hiring process. In addition to achieving hiring goals, Recruiters are also responsible for quality of hire as measured by graduation rates and attrition in the first 30, 60, and 90 days. They may also help TA Managers to source, screen, and interview candidates for G&A positions. (Time management, efficiency, urgency, accountability)
2. Understand key business objectives, timeframes, legal issues, and requirements associated with each new client. Recruiters quickly learn TeleTech?s processes for screening, interviewing, and processing candidates on behalf of each new client and adapt quickly to changes in the process. Understand the hiring requirements and performance expectations for each client while strictly adhering to TeleTech?s hiring policies. Help educate newer TA Specialists in hiring processes and tools. (Attention to detail and process, business acumen, legal implications, customer service, follow-through)
3. Implement high-volume sourcing strategies to attract candidates that meet the client?s specifications. Partner with the appropriate corporate support team for the following tasks: writing creative ads, posting ads on internet job boards and placing advertisements in newspapers, and searching resume databases (both internal and external) for quality candidates as required. Recruiters may also represent TeleTech at community events and job fairs. They may participate in creating awareness by placing posters or distributing fliers at appropriate community locations. Actively solicit employee referrals and engage in sourcing activities to attract passive candidates. (Knowledge of sourcing channels, creativity, sales, strong communication skills ? verbal and written)
4. Improve the key success metrics associated with hiring goals. These include:
1. Cost per Hire (goals will vary by business unit)
2. New Hire First Day No Call No Show percentage
3. Hiring timeline and time to fill open positions
4. Meeting client hiring requirements (varies based on client and ramp)
5. 60-day attrition rate for new hires
Recruiters constantly look for opportunities to improve the current process and share their ideas with their TA Manager and team. They will often be assigned to research or pilot changes to the TA processes. They actively partner with the operations team to gauge the effectiveness of each class by monitoring a candidate?s progress through training and their first 30, 60, and 90 days on the job. They quickly diagnose problems and make recommendations to improve candidate quality and reduce attrition. (Data analysis, innovation, persuasion, accountability, problem solving)
5. Act as a talent ambassador for TeleTech within the local community. Recruiters reach out to influential people in associations, civic groups, community partners and educational institutions to develop strong relationships, establish TeleTech as an employer of choice, and identify potential sourcing channels. They volunteer to serve on boards and advisory groups as well as represent TeleTech at job fairs and community events. (Persuasion, public relations, relationship building)
6. Ensure a positive experience for every candidate. Recruiters maintain a positive, respectful, and caring attitude with all candidates ? even those who will not be offered a position at TeleTech. This includes clearly communicating the hiring process and timeframes, giving honest and direct feedback, providing guidance for future possibilities, and soliciting referrals from all candidates. (Friendly, helpful, positive demeanor, respectful, communication, follow-up)
7. Develop a tight schedule for processing candidates. Recruiters are responsible for high-volume hiring needs often requiring screening, interviewing, and processing of hundreds of candidates each week. This requires tremendous focus, organization, and efficiency. Recruiters set strict schedules to make the most of their time. They must be able to determine general suitability for a particular role quickly and decide whether to engage the candidate in the full hiring process. (Time management, efficiency, focus, decision-making)
8. Conduct efficient and effective interviews. Recruiters must be able to conduct short, effective interviews which uncover a candidate?s true desire, motivation, and suitability for an agent or leadership role at TeleTech. (Behavioral interviewing, fact finding, judgment)
9. Ensure compliance with TeleTech?s hiring processes for each client. Recruiters implement specific hiring processes on behalf of clients. These processes are set by the TA team and TeleTech Corporate, and must not be modified by the Recruiters. This includes ensuring that the candidate meets all legal requirements, completes and passes all required tests, and that all information is accurately documented within Taleo and in paper files when appropriate. (Total process understanding, attention to detail, organization, legal implications)
10. Coordinate and calibrate with the Global Talent Acquisition Specialists (GTAS) team. Recruiters proactively coordinate with the GTAS team to ensure the processes sourced to GTAS are working properly and they have a positive relationship with the GTAS resources supporting their site: Includes participation in regular calibration calls as well as providing professional, constructive, and clear feedback to members of the GTAS team to ensure high candidate quality and positive interaction among the team. (Communication, teamwork, process development)
Licensed Healthcare Insurance Sales Agents -
TeleTech, the global leader in business process outsourcing (BPO), is currently hiring Licensed Healthcare Insurance Sales Agents to support a nationally-recognized health insurance client.
TeleTech values your skills and expertise. We would like to partner with you in delivering superior customer service while addressing and providing solutions to people?s healthcare needs. Join our team of professional Licensed Healthcare Insurance Sales Agents and find growth in your career!
In this seasonal position, you will perform the following:
1. Assist Medicare-eligible individuals in selecting the right products and services for them
2. Answer questions related to coverage and annual changes on healthcare plans, pharmacy network, and drug formularies
3. Aid customers with enrollment
4. Qualify customers for community meetings and in-home appointments
Once hired, TeleTech will provide a world-class training that will equip and help you successfully identify the best healthcare coverage available to your customers and their families.
Here at TeleTech, we provide our Licensed Agents with:
1. Competitive pay starting at $12/hour and advances to $13/hour in production plus performance-based bonuses
2. 6 weeks of paid product knowledge and service training
3. Career advancement opportunities
On top of that, receive a $200* Sign-on Bonus when you get hired, plus $300 when you have completed your contract!
Do you have the following?
1. A current Health Insurance License
2. Minimum six (6) months sales experience
3. A high school diploma or GED
4. Authorized to work in the Unites States
5. Superior customer service skills
6. A desire to help people prepare for their future health needs
Role: BUTCHERS NEEDED IN QATAR! AMAZING OPPORTUNITY
Sector: Culinary Kitchen
Location: Doha
Salary: Market related
Role: EXPERIENCED WAITERS REQUIRED FOR ALL DAY DINING - RELOCATE TO QATAR
Sector: Restaurant
Location: Doha Province
Salary: ?250 per month + excellent benefits+ package
Role: BARTENDERS REQUIRED - AWESOME JAPANESE CONCEPT - DUBAI
Sector: Bid and tender
Location: Dubai
Salary: ?360 - 720 per month + tips
Instructional Designer
TeleTech is helping organizations transform the customer experience.
The world has changed. Innovative technologies, social media, high customer expectations, and an interconnected global economy have altered the face of business forever. To compete, companies need to be smarter, faster, and more agile. They need the ability to deliver seamless, effortless experiences for their customers while providing strong returns to their shareholders. To navigate this complicated and uncharted new world, brands need a partner with experience. TeleTech leads the way.
We hire only first-class, highly qualified and passionate people to help us to build exceptional customer experiences.
What It Means to be an Instructional Designer at TeleTech
The Instructional Designer at TeleTech serves a critical role in the business? understanding the internal and external customer needs and then interpreting and transforming them into training and resources that serve to onboard and up-skill the employees working in that field. This means that the training being delivered has a direct impact on the productivity and the services delivered to our clients worldwide.
The successful employee in this role will conceive, design, and develop training programs and materials utilizing the latest instructional and distribution methods. He or she will build e-Learning, instructor-led or blended solutions to best suit the content and audience. The TeleTech Instructional Designers build upon contemporary methods of adult learning theory, social and mobile learning, and curriculum design to shape e-learning, instructor-led, and blended approach education and guidance. They are accountable for completing deliverables and projects on time. Instructional Designers are expected to understand the big picture of call center performance requirements and design training to meet those needs. They work closely with other Instructional Designers including Lead Instructional Designers (IDs), Project Managers (PMs), Subject Matter Experts (SMEs), Media, Quality Assurance (QA), as well as Training Team and Design and Delivery Managers.
TeleTech?s culture exemplifies an accelerated pace, customer-centric, and collaborative work environment that fosters unlimited opportunities for personal growth and development.
What we?re looking for?
An individual that will lead every day, lives life passionately, seeks first to understand, acts as one and will do the right thing?.while not being afraid to reach for the amazing! Of course, there are some other requirements too. These include:
? Strong understanding of Teletech?s business, core values, and goals
? Strong organizational skills and interpersonal skills in working with a diverse population
? High customer service orientation
? Strong attention to detail and desire to follow procedures
? Knowledge of and practical application of Adult Learning Theory and instructional design principles
? Excellent written and oral communication skills; strong technical writing skills
? Ability to manage responsibilities and priorities in a fast-paced and time-critical environment
? Basic Project Management skills
? Strong Time Management skills
? Excellent presentation/facilitation skills
? Instructional Design experience
? Excellent computer skills in Microsoft Office and ability to learn technology quickly
? Demonstrated commitment to a teamwork environment
? Background in training/teaching and/or adult learning, preferred
? Knowledge of call center business and/or experience, desired
? Experience using e-Learning software such as Captivate, preferred
? Knowledge of Adobe Photoshop, Flash, HTML principles, preferred
Regional Marketing Manager - 8551BR
The worlds largest and fast growing provider of workspace solutions has an opening for a Regional Marketing Manager. The Manager will deliver the marketing KPIs and contribute to meeting overall business objectives each year by developing and executing the annual marketing plan.
Objectives:
* Generate appropriate levels of demand for existing centre and new centre openings (NCOs)
* Generate positive net movement of available inventory
* Improve return on marketing investment (ROMI)
Key Responsibilities:
* Annual Marketing Plan - develop and deliver the annual Marketing Plan for their area using the relevant elements of the marketing mix & local business planning by supporting the development and delivery of local/centre marketing plans working with Area Managers who will own the plans
* Performance Management - Conduct monthly Sales and Marketing Business Review with the Country Manager. Key objective is to review commercial performance and key actions to meet or exceed the business objectives. Deliver the agreed number and quality of company enquiries on the full product range. Performance review vendors holding them accountable for the results achieved.
Detailed Marketing Activities:
* Digital - Check that the website, apps and landing pages have up to date information and functioning correctly. Work according to brand guidelines. Place Regus on free websites, local listing portals and business directories
* Other local marketing - Plan and roll out marketing programme for new locations in-line with central guidelines and using marketing materials available. Grow revenue through commercial property agents and brokers by executing marketing activities. Ensure all centres have positive online reviews and advise global customer service about any negative reviews. Monitor execution and compliance of the centre marketing plans using the templates provided and using materials from asset system (R-Cloud)
* Use Social media in line with global processes and policies. Monitor social media positive and negative reviews and adapt activity accordingly.
Planning and Admin:
* Raise purchase orders and request approvals where necessary. Track spend
* Monitor and report service levels of marketing suppliers as requested
* Compile and present reports for business reviews and ad hoc as requested
Experience and personal attributes:
* 10 years+ experience in digital and marketing with a proven track record of success
* Experience in a growth business preferable
* Communication - Ability to communicate and influence strongly
* Collaboration - Ability to work in a multi-stakeholder matrix environment
* Problem solving - Ability to find solutions and to work proactively
* Arabic and English essential
Sr. Manager, Voice Engineering
Attract, develop & engage a world-class workforce
About TeleTech
For more than 30 years, TeleTech has anticipated customer needs and stayed ahead of consumer demands. As the leading global provider of technology-enabled customer experience solutions, TeleTech designs, enables, manages, and grows superior customer experiences that drive shareholder value. Simply put, we help companies grow the value of their business by growing the value of their customer base. From design to delivery, our comprehensive solutions create value across the entire customer life cycle with industry-specific services.
Our capabilities include:
* Design: Customer Strategy Services
* Enable: Customer Technology Services
* Manage: Customer Management Services
* Grow: Customer Growth Services
Position Summary
The Sr. Manager of Voice Engineering is a key role and thought leader in the TeleTech Engineering team. The position is one that will leverage skills in traditional Avaya ACD management as well as Cloud systems while implementing solutions that leverage SIP infrastructure and a large global voice network. Innovation and collaboration with both solution development and our operations partners are key to success with this role.
Key responsibilities
* Responsible for the management of the Avaya, SIP and Telecom Engineering teams
* Responsible for interviewing, hiring, scheduling, training and providing professional development opportunities for staff members. Responsible for performance reviews
* Expert level knowledge in large scale global voice networks including Avaya, Cisco, ACME, Sonus and network carriers
* Design and establish open architecture to support a multi-vendor and proprietary ACD integration strategy
* Maintains regular meetings with our telecom providers, both hardware and service providers
* Owns the environment they manage, from the lab for testing of function and performance to the upgrades of the production systems under their control
* Demonstrable innovation and efficiency skills with respect to performance, availability and cost containment
* Responsible for capacity management of the enterprise Voice infrastructure
* Researches new technologies in the areas of network convergence.
* Presents complex architecture to multiple levels within the organization from the executive level to highly technical professionals
* Provides escalated levels of troubleshooting and support the voice infrastructure
* Capable of project managing complex technical projects, and communicating status to Customers.
* Ability to thrive in a fast paced, multi-cultural, customer-oriented environment.
* Ability to work days, evenings, and weekends as required; 24x7 support.
* Exceptional documentation and communication skills.
* Other duties as assigned by management
Senior Financial Analyst, Customer Technology Services
Our Focus
TeleTech is bringing humanity back to business.
Our company was founded more than three decades ago on one guiding principle: Customer relationships built on trust and simplicity deliver lasting value for everyone. In other words, happy customers equal happy companies.
Building those relationships across every channel, every interaction, every day * that*s not so simple. The always on, multichannel world in which we live creates challenges for companies and customers alike. Companies, trying to adapt to a new world of connectivity, are faced with disconnected technology systems, data silos, outdated processes and rising costs. Customers, increasingly empowered by technology, demand a better experience in exchange for their loyalty. The result is a disconnect that is costing brands billions and pushing customers away.
We hire only first-class, highly qualified and passionate people to help us to build exceptional customer experiences.
Maintaining High Standards
TeleTech is one of the largest and most geographically diverse global providers of technology-enabled business process outsourcing solutions. Our integrated global solutions are provided by approximately 42,000 employees utilizing 35,600 workstations across 68 delivery centers in 20 countries. TeleTech and its subsidiaries have a 30-year history of designing, implementing, and managing critical business processes for Global 1000 companies to increase their operating efficiencies. TeleTech and its subsidiaries support more than 270 business process outsourcing programs serving approximately 90 global clients in the automotive, communications and media, financial services, government, healthcare, retail, technology and travel and leisure industries.
As a key member of the global Finance team this position reports to the Director of Finance Customer Technology Services (CTS) and provides timely and accurate financial analyses and reporting for TeleTech*s CTS organization.
The goals of the senior financial analyst are rooted in the ability to manage the financial planning and analysis for the business and provide consolidation and collaboration among the multiple geographies around the globe. The financial analyst will liaison with the global directors and synthesize the data into value-added forecast and recommendations to ensure a positive client experience.
Key areas for focus:
Allow TeleTech*s Customer Technology Services organization to touch an ever increasing client base in a more systematic and sophisticated way, as the company scales its platform and solution set organically and via M&A. Responsible for tasks associated with automating new management reports and conducting new global consolidated analyses.
Forecasting and Department Spending
* Maintain the line of business forecasts for revenues and costs
* Help ensure the CTS line of business spending is accurate and complete
Reporting and Analysis
* Verification of numbers provided (accuracy & completeness)
* Reporting on Financial and Operational performance
* Tasks include pulling data from multiple source systems
* Provide ad-hoc analytical support for the CTS team
Reporting/Tool Development
* Involvement in new management reports that are automated and flexible
* Involvement in long term system solutions for the reporting needs of the business/Management
Full Time Orthodontist wanted for a leading dental practice in Dubai.
Must be European qualified. Candidates will be considered who are currently living in Dubai and also those who are looking to relocate from Europe to Dubai.
Excellent package and full support with DHA license and relocation.
employment wants.